AeroLeads people directory · profile
Grace-Valerie Faubion Schaar, Mba Email & Phone Number
Global CX Disruptor @ Disney | BPO Partnership, CRM Expert
at
SupportZebra
1 work email found
@disney.com
1 phone found area 310
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Global CX Disruptor @ Disney | BPO Partnership, CRM Expert
Location
United States, United States, United States
Who is Grace-Valerie Faubion Schaar, Mba? Overview
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Quick answer
Grace-Valerie Faubion Schaar, Mba is listed as Global CX Disruptor @ Disney | BPO Partnership, CRM Expert at SupportZebra, based in United States, United States, United States. AeroLeads shows a work email signal at disney.com, phone signal with area code 310, and a matched LinkedIn profile for Grace-Valerie Faubion Schaar, Mba.
Grace-Valerie Faubion Schaar, Mba previously worked as Global Partner Management & Workforce Optimization at The Walt Disney Company and Partner Management & Workforce Optimization - DTC Viewer Experience: Domestic and International at Hulu. Grace-Valerie Faubion Schaar, Mba holds Bachelor Of Arts - Ba, Spanish Language And Literature from The University Of Texas-Pan American.
Company email context
Email format at SupportZebra
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*@disney.com
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AeroLeads found 1 current-domain work email signal for Grace-Valerie Faubion Schaar, Mba. Compare company email patterns before reaching out.
Profile bio
About Grace-Valerie Faubion Schaar, Mba
As a regional leader for VX Global Partner Management, I am responsible for managing our BPO relationships and driving best-in-class support for Disney+ Streaming North America operating out of the U.S., Canada, Mexico and Philippines. With over 20 years of international leadership experience in the vendor management and contact center ecosystem, I have a proven track record of delivering service excellence, operational efficiency, and customer success model innovation across multiple regions and cultures.My mission is to create superb moments and build human connections while rewiring disruption and solving for organic inefficiencies that hinder customer satisfaction and loyalty. I am passionate about process improvement, customer relationship management, customer success model innovation and have spearheaded numerous cradle-to-grave site startups, re-written quality processes, onboarding strategies, and customer satisfaction surveys as well as enhanced contract / SOW processes, performance indicator tracking, and event burst management for Disney+ and Hulu. I leverage my entrepreneurial spirit, strategic planning, and global business acumen to build winning teams and scale successful operations.
Listed skills include Training, Recruiting, Team Building, Operations Management, and 45 others.
Current workplace
Grace-Valerie Faubion Schaar, Mba's current company
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9 roles · 36 years
Grace-Valerie Faubion Schaar, Mba work experience
A career timeline built from the work history available for this profile.
Global Partner Management & Workforce Optimization
CurrentRegional Leader, Partner Management for Disney+ Streaming North America- Leveraging Business Process Outsourcing (BPO) partnership acumen for "best in class" DTC viewer experience and quality assurance optimization for Disney+ North America operating out of the US, Canada, Mexico, and Philippines.- Rewriting disruption in lieu of innovation by solving for.
Dec 2017 - Present
Partner Management & Workforce Optimization - Dtc Viewer Experience: Domestic And International
CurrentSenior Manager, Partner Management team for the US & Philippines- Established foundational roadmap for successful BPO / Partnership Management in North America and Philippines. - Spearheaded: cradle to grave start-ups in EMEA & APAC, initial quality processes, invoice auditing, performance indicator tracking and accountability models, event burst.
Dec 2017 - Present
Ministry Director
In my spare time, I chase my true passion: daughter of a King, face of Christ on Earth trying to live the Gospel. Because when God calls your name, you make time and answer with a steadfast YES! Catholic is an action word where the faithful become agents. We're called to witness, evangelize, disciple.
Sep 2021 - Nov 2022
Bpo / Vendor Management, Ecommerce Operations - Domestic And International
- Nearshore and offshore vendor partnerships ranked number one consecutively for 4 years with outstanding voice of the customer and efficiency results, surpassing call center industry averages.- Led successful site startups for customer support operating out of Mexico, Dominican Republic and Philippines.- Launched BPO chat support in India and Omni Channel.
Jun 2013 - Nov 2017
Managing Partner | Chief Financial Officer | Sales Director
Natural Stone Brokers (Formerly Known As Webb&Reed, Inc.)
Managing Partner (2011 - 2013)- Identified market niche and founded concierge concept for natural stone business at an international and local level.- Developed strategy playbook and post-merger integration process for Webb & Reed with Natural Stone Brokers.Chief Financial Officer (2009 - 2011)- Established foundational finance/accounting processes and.
2008 - 2013
~5 yrs
Sales Leveraging Director, Emea | Avp Remote Services, Cbna
Sales Leveraging Director, EMEA (2002 - 2005)- Developed and managed all sales & service initiatives with a "cradle to grave" approach.- Responsible for training, financial tracking and reporting mechanisms for seven European countries. - Launched data mining and benchmarking exercises to maximize revenue potential while implementing best practices..
2000 - 2005
~5 yrs
Client Relationship Manager | Branch Manager
- Led groundbreaking outbound sales teams then influenced leadership to implement immediate revenue generation opportunities. - Created quality and performance strategies than organically boosted sales goals.- Consistently surpassed call center goals, facilitating two promotions within 12 months. Achieved multiple division and individual awards for.
1997 - 2000
~3 yrs
Weathercaster For Kvda-Tv 60
- Lead weather-caster for 10 p.m. Spanish television news group.- Wrote and edited content for lead newscaster.- Connected with local Hispanic community to highlight stories of interest.- Served as newscast liason, representing news station at charity events and fundraisers.- Panel judge for Miss San Antonio.- Featured in international magazine, Vanidades.
1990 - 1992
~2 yrs
2 education records
Grace-Valerie Faubion Schaar, Mba education
Bachelor Of Arts - Ba, Spanish Language And Literature
The University Of Texas-Pan American
Master Of Business Administration - Mba
University Of Phoenix
FAQ
Frequently asked questions about Grace-Valerie Faubion Schaar, Mba
Quick answers generated from the profile data available on this page.
What company does Grace-Valerie Faubion Schaar, Mba work for?
Grace-Valerie Faubion Schaar, Mba works for SupportZebra.
What is Grace-Valerie Faubion Schaar, Mba's role at SupportZebra?
Grace-Valerie Faubion Schaar, Mba is listed as Global CX Disruptor @ Disney | BPO Partnership, CRM Expert at SupportZebra.
What is Grace-Valerie Faubion Schaar, Mba's email address?
AeroLeads has found 1 work email signal at @disney.com for Grace-Valerie Faubion Schaar, Mba at SupportZebra.
What is Grace-Valerie Faubion Schaar, Mba's phone number?
AeroLeads has found 1 phone signal(s) with area code 310 for Grace-Valerie Faubion Schaar, Mba at SupportZebra.
Where is Grace-Valerie Faubion Schaar, Mba based?
Grace-Valerie Faubion Schaar, Mba is based in United States, United States, United States while working with SupportZebra.
What companies has Grace-Valerie Faubion Schaar, Mba worked for?
Grace-Valerie Faubion Schaar, Mba has worked for Supportzebra, The Walt Disney Company, Hulu, Holy Trinity Catholic Church, and Kohl'S Department Stores.
How can I contact Grace-Valerie Faubion Schaar, Mba?
You can use AeroLeads to view verified contact signals for Grace-Valerie Faubion Schaar, Mba at SupportZebra, including work email, phone, and LinkedIn data when available.
What schools did Grace-Valerie Faubion Schaar, Mba attend?
Grace-Valerie Faubion Schaar, Mba holds Bachelor Of Arts - Ba, Spanish Language And Literature from The University Of Texas-Pan American.
What skills is Grace-Valerie Faubion Schaar, Mba known for?
Grace-Valerie Faubion Schaar, Mba is listed with skills including Training, Recruiting, Team Building, Operations Management, Sales Management, Customer Service, Human Resources, and Strategic Planning.
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