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Greg Vincent personal email
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Software engineering executive with expertise in software development, team management, customer-focused servant leadership, and use of metrics-informed decision-making to produce exceptional and performant web-based consumer products. Eight years of experience as a manager of high-performing distributed teams, building software development strategies and roadmaps, and increasing revenue through delivery of innovative solutions for Sony PlayStation, OpenTable, YouCaring, and CoStar Group.S͟p͟e͟c͟i͟a͟l͟i͟z͟a͟t͟i͟o͟n͟s◦ Engineering Management – Led teams of 20+ engineers, using metrics to improve processes and methodology.◦ Growth Engineering – Directed SEO, CRO, A/B testing, email marketing, web performance, and analytics initiatives.◦ System Architecture – Developed web-based software products which have scaled from 10M to 20M MAUs.◦ Full Stack Development – Managed E2E application development with AWS, JavaScript, React, REST APIs.◦ Infrastructure Operations – APM, website monitoring, instrumentation for observability, incident response/triage.◦ Email Deliverability – Deep knowledge of SMTP, MTAsC͟a͟r͟e͟e͟r͟ ͟H͟i͟g͟h͟l͟i͟g͟h͟t͟s◦ 29 years of experience building web-based software products, 21 of those as an individual contributor.◦ Co-Creator of OpenTable's very first web-based reservation management system, OpenTable Connect.◦ Built platform that raised $1B in charitable contributions at YouCaring.com, leading to acquisition by GoFundMe.◦ Have built two Engineering orgs from the ground up. Have managed 20 direct/indirect reports, including managers.◦ Expert at designing and implementing technical strategies to drive website traffic and improved conversions.◦ Committed to diversity. Proud member of the LGBT community with a track record of hiring and retaining diverse teams of engineers.◦ Inventor of CoStar's Automated Data Collection (ADC) system, which scours the Internet for property/tenancy information (think Googlebot for real estate data), saving millions in research costs every year of its now 18 years of operation.
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Director Of EngineeringLilt Mar 2024 - PresentSan Francisco, California, Us -
Startup MentorFirst Round Fast Track Feb 2023 - PresentSan Francisco, Ca, UsVolunteer mentor for engineers in the First Round portfolio. -
AdvisorCivil Films Sep 2023 - Mar 2024Providing technical diligence and strategic advisory. -
Senior Technical ManagerCostar Group Aug 2020 - Mar 2023Washington, Dc, Us◦ Managed daily operations of three full-stack Agile Scrum teams of 20 engineers/analysts/QA.◦ Led infrastructure modernization for costar.com, improving performance, reliability, and user experience.◦ Improved software systems observability via better code instrumentation and logging standardization.◦ Built API suite for users to create lists of favorite properties on Homes.com and all other CoStar brands.◦ Maintained API at a median 25ms response time w/ enforced/alerted SLA of 500ms P95 response time.◦ Migrated Saved Search Alert product from legacy on-prem infrastructure to AWS-based infrastructure.◦ Designed and directed user engagement initiatives, improving email open rate from 50% to 80% YoY.◦ Resolved multiple email sender reputation issues, recovering 20M undeliverable emails annually.◦ Created automation testing infrastructure/culture with CI/CD integration, significantly reducing bug counts.◦ Improved www.costar.com page render performance by 90% via Akamai edge-cached solution.◦ Recruited, hired, and coached engineers for three teams – five achieving promotion over two years.◦ Migrated complex news content geo-targeting logic from a legacy underperforming service to an Akamai edge worker, vastly improving user experience and content relevance on costar.com. -
Director Of EngineeringPill Club Mar 2019 - Jun 2020San Mateo, Ca, Us◦ Built Engineering org from zero, planned/directed front-end engineering operating infrastructure.◦ Led Agile Scrum team of 10, designing and building product features to improve customer experience.◦ Migrated consumer app from Angular 1 to React 16, Gatsby, AWS, and Lambda@Edge-based SPA.◦ Built A/B testing framework, serving all variants from CDN in under 250ms, saving $500K in vendor fees.◦ Conducted funnel optimization experiments achieving a 10% lift in conversion rate.◦ Partnered with Product and Marketing teams to build feature roadmaps and growth initiatives.◦ Guided code instrumentation initiatives, substantially improving site performance and error reporting.◦ Developed Product Pages and SEO landing pages to meet HIPAA and other data privacy requirements.◦ Planned and implemented three automated test layers, reaching 100% unit, integration, and E2E coverage.◦ Improved website Start Render metric by 95% (8 seconds to 500ms), even during an active A/B test.◦ Opened and managed a new satellite office in San Francisco and hired a team of 8 front-end engineers. -
Staff Software EngineerLendinghome Jul 2016 - Mar 2019San Francisco, California, Us◦ Served as front-end focused IC working on growth initiatives with Ruby/Rails, React, and Redux.◦ Partnered with Product and Marketing on funnel optimization, experimentation, and CRO initiatives. -
Vice President Of EngineeringYoucaring Jul 2015 - Jan 2016• Built Engineering organization composed of Software Development, DevOps, and QA teams.• Led distributed Agile Scrum teams of 20+, evolving the world's #2 ranked crowdfunding platform.• Scaled consumer website from an average of 10 to 20 Million MAUs in less than 18 months.• Guided all development, strategy, and roadmapping – improving customer engagement and conversion.• Managed data center operations and built production site performance monitoring/alerting systems.• Directed production support, process design, and infrastructure buildout for customer-facing apps.• Reduced website Start Render metric by 80%, surpassing industry competition at 2.2 seconds.• Established/enforced a strict performance budget, ensuring the site maintained its performance edge.• Implemented systems greatly improving reliability of payments, email delivery, and transaction logging.• Architected a suite of APIs powering image upload, manipulation, and management capabilities.• Identified partnership opportunity and negotiated vendor contract to provide business-critical fraud detection services, substantially reducing fraudulent fundraisers on youcaring.com.• Defended YouCaring from DDOS attack and migrated to a highly secure, private, firewalled, bare-metal infrastructure.
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Director Of EngineeringYoucaring Nov 2014 - Jul 2015◦ Oversaw daily operations and development of the #2 ranked crowdfunding platform in the world.◦ Recruited, hired, and managed a team of twenty local and remote engineers in three time zones.◦ Led website re-platforming, substantially improving system design, usability, and performance.◦ Designed all SDLC-related policies and procedures, guided all software development and deployment.◦ Trained staff on code review, source code control, and code instrumentation for APM.◦ Instrumented primary application flows using Sentry/RavenSharp, Rollbar, and New Relic.◦ Managed design and development of backend partner integrations via a Redis-backed REST API.◦ Sourced, selected, and negotiated vendor contracts to provide network, hosting, and security services.
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Senior Software EngineerPlaystation Dec 2011 - Nov 2014San Mateo, California, Us◦ Helped build PlayStation Web Store, supporting successful launch of PlayStation 4.◦ Contributor on PlayStation Mobile Store and PlayStation Now products.◦ Developed MVC template-based SPA client app using Backbone.js, Bootstrap, JQuery, and SASS.◦ Authored code allowing 50M PlayStation Web Store users to purchase games, movies, and TV shows.◦ Guided WebCrawler design, rendering dynamic store pages into static HTML using Node.js for SEO. -
Senior Software EngineerOpentable Dec 2007 - Jun 2011San Francisco, California, Us◦ Led UI development of OpenTable’s first-ever web-based restaurant reservation management solution.◦ Developed OpenTable Connect mobile app supporting iPhone, iPad, Android, and WebOS.◦ Co-created Diners Choice feature – the debut of diner feedback and reviews on opentable.com.◦ Added diner ratings and reviews to OpenTable’s first native mobile app for iOS and Android.◦ Developed Google Rich Snippets implementation for improved restaurant page SEO.◦ Guided web performance optimizations, significantly reducing page Start Render time. -
Senior Software EngineerZecco.Com Jan 2007 - Oct 2007◦ Served as Lead Developer and architect of ZeccoShare, an Internet-based social network for investors.◦ Designed ZeccoShare data model, migrated data access layer to nHibernate ORM, and built UI.◦ Utilized ASP.NET 2.0, C#, SQL Server, JavaScript, CSS, and Microsoft AJAX with Ajax Control Toolkit.◦ Led development of ZeccoShare Groups, a Yahoo Groups-like feature for members to collaborate.◦ Implemented Memcached integration with nHibernate for second-level caching of data objects.◦ Streamlined SDLC with a fully automated build and release process using Nant and CruiseControl.NET.◦ Developed SQL Server ETL integration of database feeds from Motley Fool CAPS and other partners.◦ Supported production systems, monitoring web farm and database server performance.◦ Refactored existing codebase to increase scalability and improve performance. -
Senior Software EngineerCostar Group, Inc. Mar 2005 - Dec 2006Washington, Dc, Us◦ Invented Automated Data Collection (ADC) system, which scours the Internet for property and tenancy information (Googlebot for property info).◦ Developed HTTP client implementation from scratch, including all TCP session mgmt, using C#.◦ Developed "Video Wall" app for real-time reporting on property/tenancy data across CoStar systems.◦ Created ASP.NET-based application for management of user permissions in Enterprise CRM application.◦ Scraped property data from 10K+ websites, saving $10M+ in annual research costs and generating millions in new sales revenue.
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Senior Software EngineerSra International Jun 2002 - Mar 2005Falls Church, Va, Us◦ Built customer-facing eGovernment portals on-site at the Pension Benefit Guaranty Corporation (PBGC).◦ Lead Developer/Architect on My Pension Benefit Account and My Plan Administration Account projects.◦ Created a structured, automated software build process, improving operational efficiency and reliability.◦ Created web services to transform HTML forms filled by customers into PDF for use in a FileNet system.◦ Developed an Oracle-based system for guaranteed, queued delivery of emails to customers.◦ Designed and developed a framework providing configuration, exception handling/reporting, and authentication. -
Senior Software EngineerEnumerate Solutions Aug 2001 - May 2002◦ Developed Numerator! Publish, allowing users to import, manipulate, and publish statistical data online.◦ Developed Dataportal Administrator, enabling remote application administration.◦ Utilized Java JDK, Applet/Servlet communication, Swing/JFC, and EJBs on Weblogic server.
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Software EngineerLifeminders.Com Jun 2000 - May 2001◦ Developed email generation software, delivering highly user-targeted content to 25M subscribers daily.◦ Increased email delivery throughput from 2M to 8M+ individualized email messages per hour.◦ Worked with product designers to turn concepts into HTML templates for all email reminder products.◦ Built fully resolving DNS client from scratch, providing the foundation for a low-level network service.◦ Created Bounced Email Management System, processing undeliverable mail to deactivate user accounts via complex rules-based engine.
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Principal ConsultantAmerican Management Systems Oct 1999 - Jun 2000◦ Managed team of 6 engineers and QA on DoD Standard Procurement System contract.◦ Developed AMS' first-ever eCommerce website, enabling sales of online training programs.◦ Designed and created SPS Knowledge Base, an online customer support resource for DoD employees.◦ Created web-enabled legacy call center application, giving clients real-time status of help desk tickets. -
System AnalystAmerican Management Systems Feb 1997 - Oct 1999◦ Managed web support team for U.S. Department of Defense Standard Procurement System contract.◦ Developed intranet for U.S. Navy Fleet Maintenance Policy and Process Program. ◦ Assisted in interface design between AMS software and the Army SAACONS financial system.
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Senior AssociateThe Bivings Group 1995 - 1997Washington, Dc, Us◦ Managed team of 6 web developers and designers, supporting internet-based applications.◦ Managed high-volume corporate web servers, routers, T1 CSU/DSU, and DNS for multiple domains.
Greg Vincent Skills
Greg Vincent Education Details
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Grinnell CollegeLiberal Arts -
Kents Hill School
Frequently Asked Questions about Greg Vincent
What company does Greg Vincent work for?
Greg Vincent works for Lilt
What is Greg Vincent's role at the current company?
Greg Vincent's current role is Connecting the World with AI @ Lilt.
What is Greg Vincent's email address?
Greg Vincent's email address is gv****@****oup.com
What is Greg Vincent's direct phone number?
Greg Vincent's direct phone number is +141553*****
What schools did Greg Vincent attend?
Greg Vincent attended Grinnell College, Kents Hill School.
What are some of Greg Vincent's interests?
Greg Vincent has interest in Digital Sociology, Privacy, Technology, Social Media, Internet Privacy, Privacy Law, Society, Lgbtq Issues, Technology Trends, The Future.
What skills is Greg Vincent known for?
Greg Vincent has skills like React.js, Javascript, Web Performance, Seo, Start Ups, Web Analytics, Responsive Web Design, Web Development, Web Applications, Mobile Applications, Sdlc, Agile Methodologies.
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