Gary Ware Email & Phone Number

Winter Park, Fl, Us

Winter Park, Fl, Us

Redmond, Washington State, Us

Dallas, Texas, Us

Developing front-end and back-end solutions for an application for maintaining transactional data to support a major client in the auto collision industry. Developing solutions for retrieving and ingesting transactional data from a third-party provider using Azure Function Apps and Azure Service Bus using .NET Core 8.Developing and maintaining SQL queries to retrieve data from a relational database on user request.Tested services using Postman and other tools to validate features.

Green Bay, Wi, Us

Full-stack building/refactoring a Transportation Management System, migrating from monolithic to microservice architecture, beginning as a greenfield project and delivering to User Acceptance Testing within a year. Supporting and developing backend, frontend, and database services Writing features and resolving issues in 20+ different repositories hosted in Azure DevOps Writing unit tests using XUnit to achieve code/branching coverage at a minimum of 80%, enforced by SonarQube in build pipelines Maintaining infrastructure as code to allow for CI/CD in Azure DevOps, using YAML templates to control build and release pipelines for Development and Test environments to roll up to Pre-Production and Production environments Wrote services to interface with multiple APIs Primarily using gRPC to handle communication between entities and services to deliver requests to controllers, sent to API endpoints Tested services using Postman to determine application health Leveraged Kafka for event consumption and actions Acting as a principal code reviewer on all code merges into each repository’s main branch, completing 5-10 code reviews a day Working within the guidelines of Agile methodologies Delivering features and resolving issues within 2-week sprints Regularly swarming with other engineers to complete tasks before sprint end Regularly participating in Agile ceremonies Daily scrum standups Bi-weekly sprint planning meetings – active estimation of all tasks (“story pointing”) Bi-weekly sprint retrospective meetings

Orlando, Florida, Us

Full-stack building/maintaining backend services for SeaWorld and Busch Gardens theme parks across the US. Migrated 20+ repositories from a monolithic TFS codebase to microservices hosted in Azure DevOps YAML templates for CI/CD for cloud and on-premises hosting using Azure DevOps and Octopus Deploy Using Clean, MVVM, and CQRS architecture patterns Code first database architecture using Entity Framework migrations Actively participating in 2-5 code reviews per day Supported active integral applications written in multiple formats, not limited to but including WPF, UWP, WebForms, and ASP.NET Leveraged RabbitMQ for event-driven actions Writing unit tests using XUnit to achieve code/branching coverage at a minimum of 80%, enforced by SonarQube in build pipelines Working within the guidelines of Agile methodologies Delivering features and resolving issues within 2-week sprints Regularly swarming with other engineers to complete tasks before sprint end Regularly participating in Agile ceremonies Daily scrum standups Bi-weekly sprint planning meetings – active estimation of all tasks (“story pointing”) Bi-weekly sprint retrospective meetings

Orlando, Florida, Us

Orlando, Fl, Us

Back-end development to build a test application that heats microchips to extreme temperatures to test their reliability in high pressure situations to US Military specifications. Supporting and developing backend services Writing features and resolving issues in 3-5 repositories hosted in Subversion Interfacing with middleware to communicate with circuitry, translating code to bits Working in tandem with another developer to modernize older code to deliver in a modern infrastructure Working with electrical engineers to determine how to communicate with mainframe systems that lack user interfaces Actively participating in all code reviews, 2-5 per day

Melbourne, Fl, Us

Identifying and documenting issues discovered within web and Windows services that provide on-demand data to customers traveling on privately owned aircraft. Created a SOAP service in .NET Core to mock responses received from a third-party API, hosted on Microsoft’s Azure platform and integrated with Azure API Management. Validating that engineering work is completed to business specifications through Acceptance and Ad hoc testing, including but not limited to defect management, feature implementation, and tooling. Ensuring quality in backend, frontend, and database services with manual and automated testing using Selenium WebDriver, Karma, Protractor, Mocha and Chai. Regularly participating in Agile ceremonies Daily scrum standups Bi-weekly sprint planning meetings – active estimation of all tasks (“story pointing”) Bi-weekly sprint retrospective meetings

Full-stack building/refactoring a suite of applications from maps to merchandising for a mobile travel app, migrating from a monolithic to a microservice architecture. Migrated 20+ repositories from an on-premises service host to Azure Cloud/Azure DevOps YAML templates for CI/CD for cloud and on-premises hosting using Azure DevOps Code first database architecture using Entity Framework migrations Actively participating in 2-5 code reviews per day Built a custom implementation of Microsoft Identity Server using a .NET Core/Typescript backend and Angular front-end, hosted on a NodeJS server on Microsoft’s Azure platform with tabling and pagination. Front-end for proof of concept built in Blazor Authentication written in OAuth as well as SSO using Azure Active Directory Leveraged Azure Event Grid for event driven actions Writing unit tests using MSTest to achieve code/branching coverage at a minimum of 80%, enforced by SonarQube in build pipelines Working within the guidelines of Agile methodologies Delivering features and resolving issues within 2-week sprints Regularly swarming with other engineers to complete tasks before sprint end Regularly participating in Agile ceremonies Daily scrum standups Bi-weekly sprint planning meetings – active estimation of all tasks (“story pointing”) Bi-weekly sprint retrospective meetings

Identifying and documenting issues discovered within a suite of applications from maps to merchandising for a mobile travel app, migrating from a monolithic to a microservice architecture. Validated a large effort to split out services from one monolithic solution written in C#, leveraging .NET Standard in multiple different patterns including CQRS, to a microservice architecture composed of 20+ solutions with separate repositories and endpoints for other services to consume data as needed. Built a suite of automated tests for front-end, back-end, and database services using Selenium WebDriver, BrowserStack, and JMeter, integrated with Mocha and Chai Ensuring quality in backend, frontend, and database services with manual testing Writing detailed test plans to perform Acceptance, Regression and Ad hoc testing, and carrying out those test plans using various manual testing ideologies. Validated front end functionality in an application written in Java and Kotlin. Regularly participating in Agile ceremonies Daily scrum standups Bi-weekly sprint retrospective meetings

Orlando, Fl, Us

Identifying and documenting issues discovered within a financial application with a .NET backend and Angular frontend for large and small businesses, and working to address these issues while in lower testing environments by creating and executing detailed and structured test plans used for Certification, Acceptance, Regression, and Ad hoc testing. Assisting product owners in making design decisions based on requested features and availability of developers within an Agile sprint cycle. Assisting in development cycles by writing HTML, CSS, and JavaScript code to resolve issues when the primary development team doesn’t have the bandwidth, and ensuring application health during weekly versioned deployments to a production environment.

Altamonte Springs, Fl, Us

Level One Call Center support for all Adventist Health System - Information Services supported systems, applications, and equipment. Creation and maintainance of Help Desk knowledge base documentation, monitoring and processing Help Desk daily work load of calls, emails, and voice mails to ensure work is being processed within Help Desk departmental goals. Interfacing with Administrators and Department Managers regarding support and services offered by the Information Services Department while recording problems and concerns, establishing acuity level and performing follow-up on recorded tickets.

Winter Park, Fl, Us

Content manager for Full Sail University's student created content used in advertising and public relations, as well as for FullSail.edu and various student contests and displays. Direct liaison between creative department and education for collection of student work.

Chicago, Il, Us

Immediate supervisor to team that provides support to customers for placing newspaper advertisements through the Internet, while communicating with various vendors such as CareerBuilder, Cars.com, Apartments.com, Topix.com, and Legacy.com to provide support for their products in conjunction with the Chicago Tribune, Orlando Sentinel, Los Angeles Times, Baltimore Sun, and Newsday. Responsible for reporting applicable call center management data to upper management, monitoring and coaching of call center representatives including compiling annual reviews, and making applicable call center decisions based on business needs. Direct liaison for E-Commerce in communication with various departments within the company hierarchy, such as Technology, Circulation, Sales, and Advertising. First assistant to Customer Service Supervisor, overseeing tasks in lieu of supervisor's availability.

East Syracuse, New York, Us

Technical support for Road Runner High Speed Internet Services for residential and commercial customers, with duties such as restoring Internet service, troubleshooting networking issues and setting up high speed wired and wireless networks for individual customers as well as advanced networking systems for businesses. Provided minimal troubleshooting of cable television services, and support for other various customer service inquiries such as accepting payments and customer escalations.

Redwood City, Ca, Us

Seeking and addressing issues of customer service concern in computer software titles for Nintendo Gamecube, Sony PlayStation 2, Sony PlayStation Portable, Microsoft Xbox, and Microsoft Windows such as Madden NFL 2005, NCAA Football 2005, Madden NFL 2004, NFL Street, The Sims 2, Command & Conquer Generals Zero Hour, SSX 3, NBA Live 2004, FIFA 2004, NFL Street 1 and 2, and Medal of Honor Rising Sun.

Dallas, Tx, Us

Sale of cellular handsets manufactured by companies such as Motorola, Sony Ericsson, Nokia, Samsung, and LG as well as their respective accessories, informing customers of features and uses of said handsets, making changes to customer accounts, reviewing and explaining customer invoices and rate plans.