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For over 20 years I have focused on how Technology can enable business success, whether as a driving force or supporting strategic initiatives. Over this time I have played multiple roles, advisor, facilitator and leader, all the time keeping an eye on the future while solving issues now.Key Achievements• Project Lead for multi-government ICT initiative on IT Architecture and ICT Procurement consolidation/planning [PwC Client]• Facilitated workshop on Job Creation attended by key Government stakeholders, Private Sector leaders and Funding Agencies for Jamaica’s National Planning Summit [PwC Client]• Negotiated and supervised execution on large infrastructure design and rollout of new branch data services for a large commercial bank which drove a more than 30% increase in sales and ongoing service revenue [CommNett]• As a result of my initiatives CommNett was awarded Best Performing Value Added Reseller for the Caribbean Region by Cisco on the strength of the business growth• Implemented new Customer Relationship Management Software resulting in improved service levels and controls resulting in an over 20% per annum increase in sales [CommNett]• Implemented electronic data capture for the fleet management system resulting in significant cost savings, increased functionality for clients, accelerated new product development and additional controls [MCIS]• Grew significant new revenue stream through improved operational efficiencies and improved controls [MCIS]
Hardware And Lumber Limited
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Chief Technology OfficerHardware And Lumber Limited Dec 2017 - PresentResponsible for the digital transformation of Jamaica's largest home improvement and agricultural supplies provider. H&L has a network of 15 stores across the island serviced by a central distribution centre and a network of suppliers across the world. My role is to provide oversight of the technology and business processes across the enterprise as well as lead the digital initiatives such as the e-commerce programme, loyalty programs and other strategic initiatives such as the contact centre.
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PrincipalMaking A Better Day Nov 2016 - PresentDrawing on my skills and a network of fellow change-makers from around the world I focus on improving business outcomes for my clients by leveraging better use of technology and improvements in processes/experiences that empower people and remove tedium.
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Lecturer - Digital TransformationUniversity Of The West Indies, St. Augustine Campus Jan 2024 - Apr 2024St. Augustine, TtCreated and delivered course on Digital Transformation for Masters candidates. -
Director Of Program ManagementMedullan, Inc. Jun 2015 - Oct 2016Somerville, Massachusetts, UsMedullan is a leading digital healthcare consulting firm that helps clients to connect with and engage healthcare consumers. I lead teams that partner with clients at every stage of a development cycle – problem definition, user research, UX design and agile software development – and utilize Lean practices to validate and deliver highly innovative web and mobile applications that drive adoption and patient engagement. -
DirectorPricewaterhousecoopers Nov 2004 - Jun 2015GbProviding leadership for marketing and business development of the Advisory services for Firm with an emphasis on IT solutions and project management as well as managing the execution of several client engagements. -
General ManagerCommnett Jamaica Limited Oct 2001 - Oct 2004Involved in all aspects of running the Jamaican subsidiary of a regional Systems Integrator that provides data and voice solutions as well as e-business software and computer security services. On a regional basis, assisted in setting the strategic directions of the company, encompassing competitive positioning, product/service selection and internal process redesign.
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Managing DirectorManufacturers Credit And Information Services Limited 1995 - Aug 2001Providing day-to-day management of the various aspects of the company (24 employees) whose primary products are outsourcing services for fleet management (utilizing a proprietary debit/credit card) and software development for the financial services sector. Additional responsibilities include involvement in the co-ordination of IT strategy and implementation of technologies/solutions for the parent company, a medium sized merchant bank.
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Senior ConsultantPricewaterhouse Associates 1991 - 1994Performed in a variety of roles on a number of consulting projects, both for internal and external clients. The projects covered bespoke software development, package implementation, management consulting and Quality Assurance (QA) roles.
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Information Systems Manager And Assistant ControllerOn-Site Instruments 1988 - 1991Supervised accounting department and managed all aspects of the company's information systems infrastructure. Design and implementation of information support systems for workflow monitoring, inventory control and GIS based marketing support. Implementation of an integrated Enterprise Resource Planning System resulting in improved operational processes and financial reporting
Gordon Webster Skills
Gordon Webster Education Details
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The Ohio State UniversityGeneral -
Capital UniversityBusiness Administration
Frequently Asked Questions about Gordon Webster
What company does Gordon Webster work for?
Gordon Webster works for Hardware And Lumber Limited
What is Gordon Webster's role at the current company?
Gordon Webster's current role is Chief Technology Officer at Hardware and Lumber Limited.
What is Gordon Webster's email address?
Gordon Webster's email address is gw****@****lan.com
What is Gordon Webster's direct phone number?
Gordon Webster's direct phone number is +187638*****
What schools did Gordon Webster attend?
Gordon Webster attended The Ohio State University, Capital University.
What are some of Gordon Webster's interests?
Gordon Webster has interest in Social Services, Children, Economic Empowerment, Environment, Science And Technology.
What skills is Gordon Webster known for?
Gordon Webster has skills like It Strategy, Project Management, Management Consulting, Strategy, Management, Strategic Planning, Business Process Improvement, Business Strategy, Business Analysis, Business Process, Software Development, Process Improvement.
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