Gwen Sheridan Email and Phone Number

Customer Success executive focused on scaling small to mid-sized companies and building first-class“customer operating systems” (teams, processes, technologies, and metrics) that contribute directly to rapid growth.My work centers on designing operations and processes that deliver exceptional experience at all stages of the customer journey, driving satisfaction, adoption, retention, and expansion. I relish opportunities to build relationships with customers, learn about their challenges, represent their voices with fellow executive team members, and figure out the ways my team and I can help them succeed. I am committed to developing Customer Success as a market differentiator and have consistently been able to do so.Central to my approach: I care deeply about building and coaching my team and forging a positive, fun, and high-performing work culture. From attracting and hiring the right talent, to facilitating professional growth, to unifying our energy, focus, and celebrations around shared goals… we create a winning environment.