Gwendolyn Basselini Email & Phone Number

• Directing 5 work streams with an overall 20M budget (17 scrum teams).
• Orchestrating the modernization effort of several antiquated systems: o Clinical EMR with enhanced user interface and configurability to increase speed to market, reduce the APC administrative time to increase.
• Actively monitor financial health both at the work stream and individual initiative levels.
• Championing ideation/requirements gathering sessions for establishing key foundational data structures.
• Oversee/create YOY roadmaps for all work streams, being liaison between business goals/targets and technical solution considerations/limitations.
• Partnered closely with UX designers to ensure that prototypes of new screens have been tested in the field prior to the start of development.

• Sr. Capability Owner 05/2020-02/2022 Capability Owner supporting 3 values streams managing an 8-10M budget.
• Developed product strategy, effectively demonstrating member/user journeys, roadmap/timelines, and identification of any risks or constraints.
• Orchestrated ideation/requirements gathering sessions to ensure that business was explaining the root of the problem.
• Championed several large initiatives spanning multiple releases, which required coordination of development effort in multiple applications.
• Led key interoperability efforts bringing data into industry standard for health care data exchange in the HL7 FHIR format.
• Managed vendor relationships.

Orangeburg, NY

• Project Manager and Business Analyst in an application PMO, implementing projects for the rating platform. Efforts involve vendor package customization and legacy conversions.
• Led multiple projects with extremely aggressive timelines and limited resources.
• Drove creation of mission critical consumer migration plans, phased based on criticality.
• Created and delivered extensive presentations for business partners, senior management and team members to convey timelines, and all related dependencies.
• Supervised UAT testing efforts in the non-production parallel environment; held daily working sessions to execute test cases and work through issues with cross application development/environment teams.
• Created and maintained project plans facilitating cross-functional planning task tracking, resource allocation. Maintained project information and status utilizing Clarity.

Wayne, NJ

• Managed Canadian market initiatives. Projects included Warehouse Supply Chain, Government Penny Rounding and Baby Registry Enhancements. Created business documentation and process work flows. Facilitated user training.
• Chaired Canada Business Relations meetings, ensuring all issues and initiatives were on track.
• Redesigned the international markets central repository used to capture development requests. Presented new process flow design to senior management for approval. Trained peers and international markets (Japan, China.

Franklin Lakes, NJ

• Managed and provided oversight to business analysts. Set best practices for unified methodologies.
• Managed Pega based projects. Led DCO (Direct Capture of Object) work sessions, provided team with detailed process workflows and use cases generated from business objectives.
• Led business requirement gathering meetings, including JAD (Joint Application Design) sessions. Created use cases and product flow diagrams.
• Facilitated Cross Functional Impact Assessment sessions to clearly communicate next steps and define development deliverables.
• Created User Stories and Acceptance Criteria for SCRUM based projects.
• Managed CMMI cross functional projects utilizing both waterfall and agile (SCRUM) methodologies.

Franklin Lakes, NJ

• Lead client, vendor and Medco liaison for installation projects which included eligibility, prior authorization, claims history and open refill files efforts. {Sony/Johnson & Johnson/Pepsi}
• Chaired requirement and technical meetings. Advised clients and vendors regarding data movement and strategized solutions that best fit client’s needs and Medco’s capabilities.
• Provided development teams with clear, comprehensive requirements for all custom modifications.
• Performed detailed client data analysis utilizing Access and Excel extensively to verify data integrity. Researched production issue route cause and resolved

Middletown, NY

• Managed and performed all aspects of project development, which included determining business goals, analysis, design, quality assurance, implementation, documentation and support.
• Led the POS GUI redesign initiative. Chaired discussions, determined system dependencies and ensured existing functionality was not negatively impacted.