Guided the Los Angeles and Orange County regions in the matters of HR management, support, recruitment, and employee relations.

As HR Manager at the hotel, I was responsible for all activities in the HR Department including: new hire paperwork and orientation, leaves of absences, benefits, corrective actions, payroll processing, and termination paperwork. It was my responsibility to stay up to date on all relevant employment laws, company policies, brand standards, and HR best practices. I regularly worked with the GM and other managers on property to develop policies and procedures that will encourage high performance, teamwork, and fair treatment for all associates.Key accomplishments include: developing and administering an employee satisfaction survey, spearheading safety initiatives such as Safety BINGO and a Safety Committee, sourcing new clinic resulting in fewer long-term treatments, facilitating instructor led brand trainings, and conducting annual wage surveys within our labor market

Point person for all HR related issues in a region containing 7 districts made up of over 50 branchesCoordinated, tracked, and entered new hire paperworkVerified employment documentation collected with the I-9 using E-VerifyProcessed employee changes such as wage increases, title changes, terminations, promotions, transfers, address changes, etc.Ensured that human resource files and records were maintained in accordance with legal requirements and Company policies and proceduresResponded to employee inquiries in a timely mannerCompiled and analyzed miscellaneous research and reports as requested by managers and district managersResearched and responded to unemployment claims and employment verifications in a timely mannerAssisted in investigations by conducting exit interviews and collecting witness statementsHandled workplace injuries by sending employees to medical clinics and completing claim forms and treatment authorizations

Assisted in handling new hire paperwork and orientationPerformed reference checks for applicantsMaintained, scanned, and updated employee filesObserved employee performance evaluations and disciplinary actionsAided HR staff in scheduling employee re-certificationsCollaborated with HR staff to redesign applicant knowledge test

Advanced within the company from a general office file clerkCollaborated with nursing staff to ensure accurate completion of surgery chartsOrganized a more efficient storage system for suppliesGenerated an average of 30 operative reports weekly for our surgeonsPraised for attention to detail and timely completion of tasks during supervisor evaluationsArranged and purchased supply orders of up to $500Put into action the use of new forms from supervisors and management to comply with Medicare standardsTrained coworkers in the completion of pre-op charts prior to surgeryMaintained and retrieved past patient filesAnswered patient questions regarding surgery pre-op instructions