Gwen Gaiser Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pa

Trusted administrator who thrives on improving processes to maximize executive success. Excellent organizational, multi-tasking, and planning skills with the ability to achieve high performance goals and consistently meet deadlines. Demonstrated written and verbal communication skills with a talent for building relationships with professionalism, integrity, and grace.✔Executive Support ✔Microsoft Office Suite ✔Oracle Financials ✔Marketing & Sales Support ✔Digital & Print Advertising Operations ✔Adobe Creative Cloud ✔Salesforce CRM

Pittsburgh, Pa

Manages complex meeting logistics and key events including conference calls and web conferencing. Acts as an ambassador for the university's brand, maintaining a positive image in all internal and external communications. Processes expense reports for payment, and collaborates with business manager and administrative associates on all operations matters. Provides top-level customer service to all visitors, ensuring that they receive an outstanding first impression of Carnegie Mellon University.

Washington D.C. Metro Area

Managed digital and print ad operations for over $5M annual revenue. Supervised ad ops team, and supported sales and marketing communications teams with 100+ accounts. Worked cross-functionally with marketing, editorial, and web technology teams to deliver non-traditional ad offerings which increased revenue. Pioneered digital ad production for 3 websites by mastering Google DFP, maximizing an additional $3M annually. Analyzed digital metrics to determine KPIs, and developed sales strategies to drive digital engagement. Led planning process and implementation of new ad system which modernized production.

Washington D.C. Metro Area

Trafficked print advertising materials. Entered orders and contracts into ad management system. Supported sales reps and supervised ad operations team. Completed weekly billing and provided revenue reports to management and accounting team. Designed and prepared print ads for clients using InDesign and Photoshop. Developed and provided detailed materials specs, and enforced deadlines with clients, agencies, and vendors to optimize quality and revenue.

Washington D.C. Metro Area

Collaborated with Production Manager to deliver print advertising materials to press in an accurate and timely manner. Supported sales team by providing revenue reports as needed. Assisted clients with advertising inquiries, answered phone calls and responded to e-mail inquiries.

Washington D.C. Metro Area