Gwendolyn I. is a Operations Lead | VA Generalist | Jr. Web Dev. Colleagues describe her as "I’ve worked alongside Gwen for three years and have seen her consistently exhibit empathy and professionalism in her work. Smart and caring, she’s able to resolve customer challenges with a level-headed approach that considers both the customer and the company. In many instances, she’s also shown initiative to help out with tasks outside of her own responsibility and provide ideas to solve problems and improve processes. She’s a true team player who I know genuinely cares about her… Show more" and "I've been working with Gwen for over 3 years now and I had the chance to work closely with her this year. One of the things that I like about Gwen is that she has a high EQ - perfect for her role as looloo's Support Manager (user side). We also worked and improved the system for having accurate place info on our database. I really appreciate the fact that Gwen had a lot of suggestions for improving the system / workflow. After some tweaks, we were able to triple our place menu… Show more"