Gwen Lemming Email & Phone Number

Cincinnati, Oh, Us

• Demonstrated all product offerings to prospective clients • Implemented over 50 clients on payroll, time and attendance, and applicant tracking systems • Created peer review documentation needed for a successful implementation • Defined the new client experience through process mapping and collaboration among cross-functional teams while using SalesForce to track progress • Devised and refined the open enrollment process for over 200 clients • Created and trained client base on system processes • Consulted and advised clients on best practice within the industry• Provided demonstrations to the current client base of the enhancements to the Prism HR system • Enhanced the employee new hire experience by creating a streamlined process within the onboarding platform • Created standard processes to leverage the full functionality of PrismHR and OnHRP • Built and led the Solutions Support team, responsible for supporting all technology platforms within the organization Provided monthly feedback and goals Assigned projects and strengthened the team’s unity through collaboration and open feedback • Assessed the security gaps within the HRP software and utilized feedback from other teams to organize and document the new security structure

Milwaukee, Wi

Dayton, Ohio Area

Developed user guide of Virtual Case Management system.Coordinated the volunteer program.Facilitated the employee recognition event.Researched laws and regulations to create updated employee and volunteer handbooks.

Springfield, Ohio

• Worked with research team on coordination and organization of materials in support of current projects• Responsible for meeting deadlines with minimal supervision • Reviewed previously entered information for inaccuracies to ensure consistency with current company standards • Took on ad hoc jobs

Bachelor Of Science (B.S.), Human Resources Management And Services

Bachelor Of Science, Business Administration; Human Resources And Information Technology

Activities and Societies: Volunteer in Admissions Marquette University, Volunteer Tour Guide Marquette University, Volunteer for Feel.