• Serve as Data and Privacy Officer and administer and lead security and privacy programs, ISO 27001, ISO 27701 and SOC2 compliance.• Oversee IT due diligence for acquisitions and lead the IT integrations of newly acquired companies.• Lead and scale technical team with managed service desk and internal talent across the country.• Create and promote a high-performance culture of service, innovation, and results.

• Led and scaled to a 16-person technical team with 4 contractors supporting 1,300 employees and over 7,000 students through pandemic, addressing logistics for new construction and relocation at 11 BAU locations across the country• Built security program with CIS Critical Security Controls Version 8 in support of information security compliance requirements for DoE, FERPA, GLBA, and HIPAA, and matured program administering and managing information security projects.• Created a cross-functional team to host online events; education and excellence annual meeting with 800+ attendees on a 4 week long experience; 15+ professional development events requiring strategic planning supporting 1000 + students.• Engaged with 6 different partners and 12 different departments to ensure compliance on a new campus network design for Fall 2020 launch with all AV/technology/security installations to support teaching and learning.• Mentored team with Diversity, Inclusion & Equity (DI&E) tactics to create inclusive culture by customizing their 1 on 1 performance plan and consistently holding them accountable to their potential with positive intent.

• Strategically set technology direction to meet the goals of the Alliance for Strong Families and Communities, FEI Behavioral Health, and Ways to Work.• Launched cybersecurity program reducing phish-prone baseline of 36% successfully to 2.5% in 12 months.• Eliminated a local data center after completing a successful move of tier 1 applications within a 3-month period while staying within the budget allotted.• Supervised 4-person technical team that supports 100 employees within multiple locations throughout the country. • Consulted with SaintA; restructured department by implementing emerging technologies and hiring committee for CIO. • Administered logistics for office moves in Milwaukee, WI network operations center and Washington D.C HQ.• Maintained HIPAA compliance while creating new building network design and moving business locations. • Implemented Virtual Call Center with remote agent model for business continuity and disaster recovery.• Facilitated effective Association National Conference cybersecurity roundtables.• Revised help desk runbook and ticketing categories to illuminate resource issues and create new team positions.• Established weekly/monthly help desk analysis, training surveys, and customer service surveys to measure success.• Increased help desk Net Promoter Score (NPS) over 40 points in one year while clearing backlog of tickets.• Established vendor governance, vulnerability assessment and penetration testing programs.• Created succession plans, documented and fully trained team resilience.

• Led technology leadership groups with board committee, faculty, and students with an emphasis on Bring Your Own Device program, mapping curriculum to ISTE tech standards (National Educational Technology Standards), standardized tech classroom design and developed a school app.• Presented edtech topics and strategic plans to executives, faculty, students, parents, alumnae and community members.• Supported network objectives and business continuity initiatives for over 750 students, faculty and staff.• Implemented an integrated Student Information System and prepared for WISEdata compliance.