Gwen Smith Email & Phone Number

Pittsburgh, PA, US

Greater Pittsburgh Area

Greater Pittsburgh Area

• Provided a wide variety of administrative and staff support services to 22 mechanical and automation service technicians, 17 installation engineers, technicians and project managers, service supervisors and service.
• General Administration ‐ facility management; document control; inventory management; shipping and receiving; staff contact information; vacation and on-call duty roster; sales team support; training/continuing.
• Billing ‐ compiled documents for pre- invoicing approval; attended monthly accounts receivable calls.
• Field Support ‐ ordered parts, materials, safety equipment, third party services, tools and uniforms.
• Human Resources ‐ performed I‐9 verification (I‐9 Administrator); added employee information in SAP for project labor and expense tracking.
• Payroll (Authorized Payroll Submitter) ‐ audited and submitted time sheets and expenses weekly; tracked and ran reports for vacation, overtime and other exception hours.

Pittsburgh, PA

• Contracted as a Receptionist/Facilities Services Assistant to RAND Corporation by assisting with requests for services such as maintenance, IT, move management, conference/meeting services and supply procurement..
• Contracted as a Deductions Specialist and Financial Analyst to Genpact Corporation by assisting Kraft Heinz Company in performing Order to Cash applications, analyzing supporting documentation for accuracy, and using.
• Contracted as a Sales and Product Support Coordinator for the Customer Service Department of Axiall Corporation to enter customer material orders, monitor logistics and update Master Data for Axiall’s legacy SAP.
• Contracted twice as a Front Office Support Specialist for the Corporate Human Resources Department of Axiall Corporation to monitor time sheets for accuracy, book meeting rooms, coordinate HR activities, events and.
• Contracted twice as a Sales and Service Specialist in the Wealth Management segment of PNC’s Asset Management Group line of business supporting VP level Investment Advisors, Private Bankers and Relationship Managers by.

Monroeville, PA

• Performed information verification and data entry tasks.
• Verified and entered client demographics and health insurance product information for the National and Small Group markets for Highmark, Inc.’s Client Set-Up Solutions division.

Oakland, PA

• Provided a variety of administrative and staff support services to a Director, Point of Service Coordinators, Revenue Cycle Auditor and inpatient/outpatient staff members. The responsibilities included, but were not.
• Greeting, assisting and directing clients coming to the Patient Access (Registration) department.
• Auditing and submitting staff time logs; maintaining staffing schedules; monitoring open accounts.
• Ordering supplies; assembling new client informational packets; monitoring staff certification renewals.