Gary Hammond Email & Phone Number

Rockville, Maryland, United States

Serve as technical advisor ECMO/CDM working group. Evaluate open actions and tasks to, identify and propose performance enhancements, determine re-usability, notify Line and Staff contacts of findings and recommendations. Serve as the primary point of contact for tickets submitted to the ECMO/CDM issue site or via email. Communicate and coordinate with NIST ECMO issues which are unable to be resolved locally.

Greenbelt, Md

Supervising manager for East Coast IT systems team members. Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Managed IT system infrastructure and any processes related to these systems. Configured and managed Windows operating systems, troubleshooting, maintained integrity and implemented operating systems enhancements to improve reliability and performance.

Gaithersburg, Md

Provide engineering and Tier III support for Marriott’s Terminal Server environments. Work closely with other departments within Systems Engineering, Enterprise Security, Enterprise Architecture, System Administration, Network Management, and Application Services teams to provide robust, secure and stable solutions. • Engineering Terminal Services solutions to fulfill the needs of the business.• Setup, configuration and management of production and development Terminal Server environment.• Assisting with the implementation and deployment of any application which requires integration with Terminal Services.• Coordinating testing of applications and updates with application owners.• Certifying OS and application patches for use on Terminal Servers.• Problem management, analysis and resolution.• Provide Tier 3 support for Terminal Server environments.

Glenn Dale, Md

Ownership of the prime technical relationship with pre and post-sales customers to help close deals and deploy products by proactively managing and delivering technical information to customers both onsite, online, and via telephone.• Provided Proof of Concept services to pre-sales customers and helped clients with planning and implementation of Trend Micro software products.• Engaged “At-Risk” customers to provide product support and problem resolution for outstanding deployment and configuration issues.• Led architecture and deployment planning to post-sales customers of Trend Micro products. Including integration into existing VMware deployments.• Provided product training and assisted in the development of the Knowledge Base.

Gaithersburg, Md

Ownership of the anti-malware infrastructure, including design, deployment, patching, upgrading, reporting and maintenance for all endpoints both foreign and domestic.• Designed, architected and led the removal of current anti-malware software and installation of new anti-malware software to 80,000 desktops and servers worldwide.• Designed, architected and led the removal of current anti-malware software and installation of new anti-malware software to 100 Microsoft Exchange servers.• Responsibility for maintaining and deploying new program files, pattern files and scan engines to all endpoints. As well as maintaining the desktop firewall policy.

Gaithersburg, Md

Ownership of the Microsoft Exchange infrastructure, including design, installation and reporting for all email servers both foreign and domestic.• Implemented MessageStats for Exchange from Quest Software for reporting and statistics on 100 Exchange servers and 60,000 mailboxes.• Designed, architected, deployed and administered Microsoft ActiveSync for mobile devices.• Designed, architected, deployed and administered MessageOne Emergency eMail System for 100 Exchange servers and 60,000 mailboxes.

Bethesda, Md