Train and certify customers and partners with Flexera products. Develop and deliver courses and certifications, and manage the LMS.

Software License Compliance Reporting Platform Manager (FlexNet Manager)• Manage 3 FTE, 6+ contractors, Capex >$10M, manage budget.• Manage portfolio of 60 licensing infrastructure projects via IRIS, JIRA, SharePoint, OneNote, MS Project, Splunk dashboards, and PowerPoint status reports. • Serve as platform solution architecture and infrastructure support.• Conduct proof-of-concept with cost/benefit analysis. • Develop platform infrastructure, integrations to nine inventory and asset management data sources. • Project plans and execution for platform migrations, Oracle database introspections, transformed data transports, data quality metrics, custom performance metrics and trend reporting.• Support the onboarding of 100s of software vendors for license compliance reporting.• Engineering design and implementation for next generation software Request Fulfillment process

• Collaborated with business partners to develop enterprise ITIL-based service management strategies, architectures and business cases worth >$300M; facilitated workshops to rationalize application portfolios with over 400 tools identifying a 20% tool reduction; optimized and facilitated governance functions. • Tool to ITIL functional mapping, evaluation of overlaps and opportunities for rationalization. • Conducted requirements gathering, use cases, Pugh diagrams and proof of concept scorecards. • Performed cost/benefit and financial models. • Roadmap, release schedules and execution planning and delivery.

• Manage 5 FTE, Capex and Expense budget.• Designed and implemented processes and technologies to provide portfolio and project management methodologies. Developed and managed operating and project budgets.• Implemented centralized and automated portfolio and project management processes. • Managed initiative spending and mentored project and business managers.

Southwick Associates specializes in wildlife economics, quantifying the business-side of fish and wildlife focusing on fishing statistics, hunting statistics, and wildlife statistics helping natural resource agencies & the outdoor industries understand the retail sales, economic impacts and other benefits business and people receive from wildlife and fisheries.

• Manage 9 FTE throughout the US.• Developed and deployed technologies to configure and inventory computer assets. • Managed budgets, computer assets, day to day incident and problem tickets, and metrics. • Matured the ITIL support processes and service level negotiations. • Managed various technology projects for desktop asset and configuration management, data center relocations, and security and identity management initiatives.

• Managed 5 regional project teams of over 120 resources related to desktop migration service delivery. Interfaced with all service providers developing best practices for migrating and managing platforms. Troubleshoot projects to bring them back on schedule.• Developed additional capability to a configuration management database to provide IT product deployment schedule and reporting, application certification and packaging status, product ordering, ID creation, vulnerability and patch reporting. • Developed desktop application governance process. • Developed processes and tools for desktop patch management. • Deployed desktop security configurations to lock down over 90,000 desktop/laptops.

• Established Project Management Office for desktop and wintel server migrations from nine platforms to one enterprise-wide platform for Bank of America.• Led Microsoft Active Directory conceptual design workshop for multiple Fortune 500 organizations. • Managed the team to design and deploy Microsoft Exchange for the headquarters of a large cable company earning a Compaq leadership award.

Managed project to design and implement Microsoft Exchange messaging globally:- Build a global mail backbone- Migrate legacy email platforms- Manage 2 deployment teams in the Americans and support EMEA and APACAdminister Lotus Notes domain replication to 200+ servers.

Domestic and International IT projects and operations:- Build and deploy Clinical Trials Management System- Lifecycle management of desktop/laptops, networks and peripherals