Author of "Death Before Breakfast" and "Death at the Races," published by StoneHouse Ink. Available on Amazon and B&N. Paperback and Kindle/Nook.Death Before Breakfast: audio book available on iTunes and CDBaby.Authored several poems published in five June Cotner anthologies.

Freelance consultant, contracted by TMS Interactive Creative Communications for HP Inc. clients.Video program manager: client communications; project management; script and video development; post-production QA; foreign speaker caption transcription and foreign language QA; brand and legal compliance; video distribution to HP WW systems.Document writer, editor, proofreader: briefs, brochures, competitive documents, PowerPoint presentations, data sheets, flyers.

Short-term position to help install and document a CRM donor relations database. Continued to volunteer. Board member October 2015-January 2023.

Mission: Mobilize local churches to transform lives and communities In the Name of Christ. Roles: Volunteer coordinator; church and community development; promotions, business partner development; database designer; web administrator; volunteer supervisor; Executive Director support; writer and editor; fundraiser and grant writer; event coordinator; social media campaign organizer; call center coordinator; office administrator.

Provided recommendations for software design document deliverables for HIPAA project. (One day per week for a year.)

Contracted to PacifiCare Health Systems - merged with UnitedHealth Group.October 1995 - December 2000: Business analysis for provider contract-builder and information database; designed user interfaces and database; authored functional specifications, user guides, and test scripts; forecasting and budget tracking; development team project management (MS-Project); system testing; training; product implementation; customer support; system controls.April 1995 - June 1995: Development team project management for Authorizations application; project tracking (MS-Project); budgeting; coordinated development and production across IT groups; user requirements analysis; customer communications; authored functional specifications, design specifications, training material, and user guides.

Project Administrator of environmental engineering project, reporting to CIO: Resolved project issues (MS-Project); authored technical documentation.

Project Manager & Business Analyst (4 years) Project management; user requirements business analysis; authored technical specifications; QA; issues resolution for at-risk project. Projects included:Sales Compensation: Managed strategic project with corporate visibility; adhered to Application Security Standards. Managed team of eight developers through project lifecycle. Authored user requirements, functional specifications, user guides, test scripts; MS-Project; QA testing; pilot management; product implementation at European sites; training and user support.Corporate Field Service Reporting: Authored user requirements, functional specifications; QA; documentation; training; user support.Electronic Sales Goal Sheet: Managed development, testing and documentation of graphical forecasting prototype to final product.Salesperson Workbench: Assumed project management of laptop application to bring at-risk project to completion. Provided sales personnel with configuration-quote-proposal tool.User Implementation & Support Specialist (4 years)Supported sales application with customer contact database; mass mailing; opportunity tracking; management spreadsheet forecasting; screen design; product implementation at European subsidiaries; on-site customer support; foreign sales professionals training; QA and user acceptance testing; authored user documentation.

Analyst Programmer & Project Leader (2 years):Apprenticed as analyst programmer. Learned Basic and Pascal. Developed Field Service application with Datatrieve reporting tool. Analyzed requirements for Logistics & Pension applications using structured design methodology. Project Lead for HR & Payroll systems.Technical Writer & Senior Secretary (2 years)Authored business applications user documentation. Secretary to Applications Development Manager. Development Group administrator. Developed technical writing and organizational skills. Sales Department Secretary (1 month)National HQ Sales Department Secretary, using new typing and short-hand skills. Provided secretarial support to CEO. Subsequently recruited by Applications Development Manager.

Secretary to Engineering Process Manager. Typed technical reports for engineering team.

Compiled and edited UK Christian organizations handbook. Conducted market research of Welsh churches.

Proofed educational materials for Scripture Union HQ, London.