Jim Weaver Email & Phone Number

Manheim, Pa, Us

Lititz, Pa 17543

1. Primary liaison with Epicor Eagle sales and support.2. First point of contact to trouble-shoot retail software issue.3. Performed testing on all scheduled software releases and custom patches.4. Provided knowledge and support for database reporting software (Compass).5. Created instructions for infrequent software procedures and maintained training to all areas.6. Assisted all retail teams with continuous improvement initiatives through procedural solutions.7. Assisted management with development and execution of training programs and SOP's.8. Developed systems and manuals for full testing of new software releases.9. Managed all system option settings within the guidelines set by software management team.10. Managed and changed security roles and specific security settings for existing or new employees.

Lancaster, Pennsylvania Area

1. Oversaw smooth operation of Academic Mentoring Services Center2. Provided training, supervision & scheduling of tutors, proctors & reception staff3. Served as a professional tutor & proctor4. Assisted in the creation of new name & branding for the combined AMS & DSO Center 5. Developed a step by step disciplinary process for probation students who missed required appointments6. Researched, tested & made a proposal for the purchase of new tutor scheduling, tracking & reporting software7. Set up tutor software program & worked with vendor developers to customize the program for our campus 8. Created training documents & sessions in order to train staff & tutors on the new software program 9. Revised center processes & manuals to reflect automated changes brought about by the new software program10. Hired two part time dedicated test proctors & one part time staff assistant due to increased center attendance

Lancaster, Pennsylvania Area

1. Conceptualized & founded business 2. Developed business plan & marketing strategy3. Created name & developed brand logo4. Set up & organized business location & office5. Set up & installed all computer hardware equipment & software programs6. Developed, set up & maintain accounting system & client / tutor databases 7. Created & placed advertisements to attract tutors & clients8. Performed all tutor interviews in order to contract with them as independents9. Performed all client / student in-home consultations assessing needs in order to provide proper tutor match10. Provided superior customer service via phone, email or in person11. Oversaw all day to day operations

Lebanon, Pa

1. Developed editing process & led the team in editing of two workbooks2. Assisted the presenter by supplying support illustrations & materials3. Assisted in the development of two websites associated with the product4. Oversaw all processes related to the creation & production of the product line5. Oversaw all parts in the filming of the entire first level to the series6. Oversaw all parts in the editing, processing & development of the DVD & CD’s for the first level of the series7. Developed business plan & marketing strategy8. Assisted a local non-profit as Executive Director for 6 months to setup & oversee all aspects of the organization

Terre Hill, Pa

1. Developed company policies, procedures and practices2. Standardized various internal operating procedures and processes 3. Trained leadership personnel and employees in new and existing company policies and procedures4. Participated in Strategic Planning for the company5. Developed time and productivity tracking process for field employees6. Developed and implemented automated time keeping system for field employees7. Provided internal IT and cell phone support to office staff and personnel8. Acted as interim Human Resources Manager 9. Acted as assistant site Safety Director

New Holland, Pa

Safety 1. Developed & Implemented new Safety Program for the company 2. Wrote, distributed & enforced new Safety Manual for the company3. Established Safety Training Program for the company including bi-weekly Tool Box Talks & monthly Safety mtgs4. Trained all staff & crew members in Hazcom, Emergency Evacuation, Fire Extinguisher use, etc.5. Brought company into compliance with DOT & OSHA regulations6. Received National & State awards for the company Safety Program7. Established & Chaired a Company Safety Committee & received State recognition & certification 8. Experienced 16 % fewer Workers Compensation accidents in 3 years even with the addition of 20+ employees9. Experienced 43 % fewer Vehicle Accidents in 3 years even with addition of 20+ employeesComputers1. Upgraded original network of 18 PC’s with 5 different operating systems to Windows 2000 in one year2. Installed & added 44 additional PC’s and laptops with XP Pro & printers to the network in 3 years3. Trained all staff on Microsoft & company specific software applications4. Oversaw installation of an in-house network & internet monitoring system to control inappropriate usage5. Established VPN & remote access for company satellite offices in VA & NY & Leola6. Provided daily “help desk” assistance to all users in all locationsHuman Resources1. Developed, implemented & managed new Human Resources Department for the company2. Instituted Pre-employment drug screens for new hires3. Established interviewing & hiring process for the company4. Trained managers on proper interviewing procedures of potential candidates5. Developed & implemented Orientation process for new hires6. Rewrote, distributed & enforced new Company Handbook 7. Oversaw the development of Job Descriptions for every employee & department within the company8. Administered all company benefits including health & life insurance plans & 401k plan

B.S. Bible / Pastoral Ministry, Bible / Theology

Activities and Societies: 1. Coach/ Player/Captain of Baseball Team 2. Director/Actor on Traveling Drama Team 3. Student Government Vice.

Education record

Academic Studies