Gyorgy Peter Nagy Email and Phone Number

-taking care of the goats, dogs and cat-gardening and landscaping duties- general maintenance

- making soups and dishes from scratch, following the routes of the goods from the stores until the plates.- baking bread, twice a week bake home- and handmade bread, taking care of the sourdough.-after lunchtime work in the counter as a pasta cook or sandwich/grill cook

• Participate in ongoing training sessions on company protocols for international payroll management and client services for the first 3-6 months of initial start date.• Assist with internal projects and collaborate with other departments to achieve companywide goals while training on Celergo’s processes and protocols.• Work effectively within the team to ensure all department and payroll deadlines are met.• Responsible for generating reports to analyze, audit, and reconcile payroll data.• Responsible for the accuracy and timeliness of each Client’s payroll.• Complete and deliver monthly checklist metrics.• Manage controls (client and internal changes).• Ensure each client payroll calendar is managed timely and effectively with both the client and global payroll providers.• Ensure client deliverables and Service Level Agreements (if present) are being completed timely and accurately.• Serve as client advocate and collaborate internally and externally as needed to ensure client needs are understood and expectations are met.• Review and communicate payroll changes between the Client and global payroll providers.• Audit payroll calculations from global payroll providers.• Manage all steps of the funding process.

Responsibility for a student group with 20-25 members.Making and correcting tests on a daily basis.Organize team improvement plan according to the statistics.Backup administration of new groups every second week.

Responsibility for a team with 20-25 members.Making about 10 test calls a week.Organize team meeting on weekly basis.Proactively manage skillsets for best answer rate.Quality assurance – QA 1 call and 1 chat per agent per week.HR related duties - monitor lateness and yearly holiday, create and submit employee timesheets.

Handling approximarely 120 incoming calls per day.Assist the customers regarding their flight reservation.Record the incoming calls and chat tickets in the system.