Accountable and responsible for Salesforce Commerce Cloud, Marketing Cloud, Sales and Service cloud implementations and integrations with AWS, custom back-end solutions and point of saleDelivered: Online credit application, tire storage/callback application, enhanced Marketing Cloud functionality utilizing API’s and automations, commerce features and functionality, “fast-pass” appointment scheduling, customer product star ratings with full integration to Marketing Cloud, challenged and rebuilt off-shore team to align with company goals and speed to deliver

Part of a dynamic team to help scale Tesla as the systems evolve to handle the incredible product offerings to come. Managing a piece of the new systems and teams to give our customers the best experience when interacting from their initial purchasing experience to their ownership needs. Leveraging AEM, elastic path, custom solutions and vision, to increase Tesla's leadership in the industry. Create and maintain the internal, external relationships and technical solutions to insure the best and most efficient solution for the company .... for you and I, the customer.Product owner and implementation for "from scratch" commerce site and personalized customer portal based on asset ownership. Built with AEM and target.

Accountable as visionary and product owner for both Adobe Experience Manager implementation for support.symantec.com and Salesforce Communities portal experience for MySymantec.com, both new technologies for the companyDrive customer experience versus functionRe-imagined the customer support portal journey and designed the architecture, built the platform and implemented the experience, collapsing 9 sites and 3 portals in 18 weeks on Salesforce Communities technologyDrive accountability for business realization and lower technology debt with each new implementation Current state (utilizing VSM's and LEAN practices) has demonstrated some areas where we have made assumptions both for the good and bad. We are using these metrics and process maps to improve in any and all ways.

• Discover, manage and support BEC eBusiness operations globally. raised electronic commerce orders from 8% to 68% since 2009 leveraging Oracle, TIBCO and now SOA in the US, 70% of orders in France, Spain launches in 2013• Discover, manage and support BEC financial transactions (Asia, Europe and domestic, 820, 824 definitions) visibility to the business, escalation procedures and relationship with Bank of America• Manage and support logistics operations through SOA, ranging from ERP to third party partners to carrier definitions and value data to the business (204, 214, 990 definitions)• Consistently travel to Switzerland satellite for Europe initiatives and soon Asian Pacific countries to manage projects to centralize technologies. Processes, order management and logistic modules must be mapped and understood at the global operating unit level. Successfully managed and launched Oracle and SOA projects in France, Spain, Switzerland and mapping Germany

• Responsible for managing and supporting 8 major healthcare manufacturers, their internal operations and processes and how the GHX products and solutions complimented internal efforts. • Cross country travel and utilized technologies to work remotely to stay in constant contact with assigned accounts.

• Created and led eBusiness department for global electronic ordering. Responsible for establishing and maintaining relationships with external partners and over 1400 hospital EDI accounts. • Created and continued to enhance streamlined processes surrounding EDI consisting of dashboards, original document tracking, new definitions, and custom monitoring reports. Elevated eCommerce overall growth from 11% in 2004 to 66% in 2007 utilizing business processes and back-end system created in previous position.Software Developer III/IT Project Manager• Responsible for large portions of the external and internal web sites (intranet upgraded to SharePoint 2003). Led operations in daily activities. Created and maintained numerous ‘sub sites’ on intranet site for Edwards Lifesciences customers.• Included in projects completed 2003; Full EDI/XML solution - BizTalk 2004, SharePoint 2003, product management database, extranet solution.