Harpreet Arora Email and Phone Number

• Manage a team of 4 to engage with cross-functional business groups and gather project/program requirements, guide team to perform day to day activities, collaborating with multiple stakeholders to identify and execute projects• Advisor to multiple client teams in terms of the project phase, change management, identifying risk and opportunities. Leverage Microsoft project tool to develop plans, assign resources to task, track progress, manage budget and analyze workload• Responsible for the delivery of change initiatives (i.e. projects delivered on time, on budget, and achieve stated benefits)• Responsible for the production and distribution of timely, accurate and fit for purpose management information on a daily, weekly, monthly and ad-hoc basis using Tableau, Power BI, Excel, Access and MS Project tools• Work with engagement and practice Senior Managers to review and design work packages from SQL databases to deliver against project deliverables while leveraging the best available staffing from internal regional resources, center of excellence staff, and HR partners• Provide reports to the stakeholders for better visibility of the project to plan the budget, resourcing and project trend• Audit inbound invoices against signed contracts, order forms, and internal monitoring tools to verify that all charges are valid: manage dispute resolutions through to closure with the project teams• Perform monthly and quarterly internal audit for the account to ensure project aligns with the contractual requirement, responsible to provide audit related details to onshore teams, review access, send performance, work load details, resource availability reports, status reports to the client and senior leadership, publish resource billability, develop and maintain project trends & forecasts• Managing capacity, review Demand vs Supply data to publishing reports on fulfillment, review leakage hours for the project

 Business Advisor for Tax PMO team Demand validation for Tax resources recruiting the right candidate for the job Bay Access and shared folder Reconciliation Roll of validation from project Incident Management Providing weekly updates using sales force Work with Tax leadership, Principle, Partner & Director to determine the Fiscal year plan for Tax function and closely working on the Cliental projects Manage the end to end process for approx. 900-1000 professionals in a single year from US to India and India to US  Create detailed project work-plans for Tax professionals on SharePoint tool and MSPS to understand the project flow Prepared, organized, and tracked attendance of Rotation Orientations, Rotation social events, and various other meetings  Coordinated with Talent for payment of bonus for US-IR Program Calculating COLA ‘Cost Of Living Allowance’ for rotators travelling from India to US Coordinated with various internal teams and external sources to track the visa process for both Rotation programs Anticipated and performed trouble-shooting of issues Preparing SOP for process Making transfers for movement from one regional code to project codes Conducting Orientations for Rotators reporting to US and global officeProcess Enhancements: Successfully handled the Demand draft planning for H1B season and manage the entire process with several stakeholders like Leadership, Tax Partners, Principle & Directors Automated the DTaxOP letters process and revamp of the letter template Implement a self-service model for housing along with a rent validation process to make sure proper controls are in place. Continuing to implement the process across board after a successful pilot in December 2014  Proactively conducted the quarterly Leadership connect with all the on ground Expats in India offices