Bryce Jackson Email & Phone Number

Southport, NC, US

Southport, North Carolina, United States

Bald Head Island, North Carolina

• Package various meats and seafood for display to help customers select without direct interaction with workers.
• Wrap the requested meat and/or seafood for customers.
• Collaborate with buyers, suppliers, analysts, and retail teams to have the right products in stock.
• Clean the facility for daily use, including displays, cutting tables, utensils, and floors.

Wilmington, North Carolina Area

• Served as the first point of contact for customers seeking assistance and provided Tier 1 software and hardware support.
• Used ticket program/service to assign the various tasks and issues to the technicians and other areas of the IT Department.
• Answered questions and helped customers with various issues like reset of passwords, initial access to accounts, and loading office 365 to laptops over the phone, through email, or in-person.
• Directed unresolved issues to the next level of support personnel; recorded events and problems and their resolution in logs.

Southport, North Carolina, United States

• Stocked merchandise on shelves, checked expiry dates of grocery/eatable items daily, and maintained facility cleanliness.
• Ensured customer needs, complaints, and issues were successfully resolved and implemented correction action plans.
• Helped in making sure that the floors were scrubbed or mopped, bathrooms were cleaned, trash was taken out.

Bachelor Of Science - Bs, Industrial Technology

Associate'S Degree, Computer Technology Integration

Aas, Accounting