retail sales of Computers and accessories for Jalandhar Branch, Enhancing the brand and corporate image for the company and its products through Dealer/DSA meets and advertising.

I was also responsible for imparting training to the new employees as per the process to generate good agents and competitive environment.Worked as Process Manager on the behalf of; , providing support for software developed; , I was also responsible for the working of the team, Software Testing (Writing & Executing Test cases and providing a brief report to the clients regarding Process Flow, Drafting the help pages, FAQ's list and Project Overview documents for the clients.).Worked in Dell International Services as Technical Support Expert for Dell branded portables.Worked in Momentum Information Technologies Pvt. Ltd. as Customer Care Executive working as first level support for the end users of MDTRONIK.com and ESCRIBE2.com.