Member of Automated Permits System (APS) team. I am fluent with the following Accela modules: AFS, Building Inspection, Code Enforcement, Planning, Licensing, Transportation, Waste Management, Water Resources, GIS, Citizen Access, Mobile Office and Document Management.Duties include: Provide customer service to internal and external Accela users to support Accela Automation, Mobile Apps (Inspector App and Code Officer App), Accela Citizen Access (ACA) and Selectron IVR System.Create… Show more Member of Automated Permits System (APS) team. I am fluent with the following Accela modules: AFS, Building Inspection, Code Enforcement, Planning, Licensing, Transportation, Waste Management, Water Resources, GIS, Citizen Access, Mobile Office and Document Management.Duties include: Provide customer service to internal and external Accela users to support Accela Automation, Mobile Apps (Inspector App and Code Officer App), Accela Citizen Access (ACA) and Selectron IVR System.Create and deliver new system functionality as requested using Accela configurations, JavaScript, and SQL.Produce reports to support the Accela system using SQL Server Reporting Services 2008.Create Pdf stamps for EDR (Electronic Document Review) process. Show less

•Data Base administration of CATSWeb Quality Management System (QMS) for medical device manufacturer quality systems (Non-Conforming Materials, Corrective Actions, Receiving Inspections, Quality Records, etc.).•Configure and tune QMS workflows to include automated forms, event triggers, Rules, email messaging searching and reporting.•Document software and design specifications, execute and support testing and validation.•Configure and maintain manufacturing and refurbishment… Show more •Data Base administration of CATSWeb Quality Management System (QMS) for medical device manufacturer quality systems (Non-Conforming Materials, Corrective Actions, Receiving Inspections, Quality Records, etc.).•Configure and tune QMS workflows to include automated forms, event triggers, Rules, email messaging searching and reporting.•Document software and design specifications, execute and support testing and validation.•Configure and maintain manufacturing and refurbishment databases in MS Access and updated in CATSWeb. Using Crystal Reports to create “System Discrepancy Report” to attach it to the DHRs and print the Labels with barcode in CATSWeb.•Involved in SharePoint Site Administration activities including giving access permissions for users.• Created a custom Site definition with a custom master page and themes to brand sites and developed a CSS file to apply it to the sites to change the look and feel of the site.• Developed and deployed custom Web-parts, list definitions, document libraries, site content types and site columns.• Created Workflows.• Developed new Features to create new sites, new list definitions, new document libraries.•Involve in transfer Quality Management System to ERP (Microsoft Dynamic AX 2009) to create software Requirement Specification, writing Validation and Verification Plan for all QA process and summary report.(SQE)•Administrator for the Agile 2005 Product Lifecycle Management Application. Provide expertise and technical guidance on integration and use of Agile. Support FDA 21 CFR Part 820 and ISO 13485 compliance with control of Quality Records, controlled documentation, parts and Bills of Materials (BOMs) for medical device manufacturer.•Configure and maintain REACH and RoHS databases in MS Access. Show less

•Technical support: IT supervisor for two hotel locations (Hardware: part repairs and replacements | Software: Support and Development | Network: design, Cable, preparing Labels, Installation of Network Cards, network installation).•Management: supervision of more than 20 stations•Supervision of Homa Hotel Business Center (copy, fax, internet, scanning services).•Administration: payroll, scheduling, event planning, hiring, time cards calculations.•Customer service: reception… Show more •Technical support: IT supervisor for two hotel locations (Hardware: part repairs and replacements | Software: Support and Development | Network: design, Cable, preparing Labels, Installation of Network Cards, network installation).•Management: supervision of more than 20 stations•Supervision of Homa Hotel Business Center (copy, fax, internet, scanning services).•Administration: payroll, scheduling, event planning, hiring, time cards calculations.•Customer service: reception and reservations: reservation, report, contacting other companies for sales.•Advertising: brochures and flyers for Homa Hotel and Catering Homa (Iran Air). Show less