Helen Hipgrave Email & Phone Number

Belbroughton, England, Gb

Belbroughton

 Continual thorough analysis of company processes, impediments, and presentations of practical solutions. Management of company processes and SOP’s for ISO 90001. Performance monitoring, running various daily and weekly reports across all contracts and projects involved providing in-depth data analysis, gaps in data and suggestions for improvement. Analyse market trends to spot opportunities Arrange and lead meetings with BD and clients, providing continuous updates on project progression.  Risk management, ensuring all risks are identified, mitigated and resolution found on minimization of impact on project success. Identification, research and implementation of more time and cost-effective internal processes via detailed analysis of current requirements and processes. Vast data-sensitive input, analysis and management of reports and documents by processing those into various data-systems, CRMs and other trackers to export insightful reports. Timesheets and charge codes allocation and management. Lead, manage and oversee visa processes for 100s of candidates at various stages. Regular team trainings and reviews to focus on improvement and confidence of the whole team outcome, addressing any issues or improvement areas.  Manage regular document and candidate checks for data compliance and quality of documents stored on various systems used by office teams.

7 Mill Pool, Nash Lane, Belbroughton, Worcestershire, Dy9 9Af

 Act as the primary point of contact for issue resolution and address any client concerns promptly and effectively.  Provide regular updates on account performance, sales forecasts, and progress against strategic account plans.  Utilize CRM tools and sales reports to maintain accurate and up-to-date records. Achievement of KPIs and monthly targets continuously  Monitor contract renewal dates and proactively engage clients to secure renewals, also able to identify upselling opportunities. Be the voice of the client within the organization, advocating for their needs, and driving continuous improvement in our products and services Experience in managing a range of UK accounts in varying size and spend and pro-actively driving maximum potential Adhering to Data protection and privacy laws Team training which involved various building exercises  Processing, compiling and analysis of various reports  Research into recruitment events to promote our business  Scheduling client meetings to maintain continuous communication and high customer satisfaction levels  Adapt to new client requests, promotions, new starters induction

Belbroughton, England, United Kingdom

Belbroughton, Worcestershire

Belbroughton

Birmingham, United Kingdom

Business Management - Ba (Hons), Business, Management, Marketing, And Related Support Services, 2:1

Activities and Societies: Course representative, Debate Team and Class rep for any query or advise.Embrace the development and operation.

A-Levels, Maths, It Skills And History, B, A And A*

Maths- Level 3 - Advanced IT Skills- Information Technology Access to Higher Education - Level 3- Advanced History - Level 3 - Advanced