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Enjoying Wildlife & Nature Photography, along my many hobbies, travel, and volunteering....

Responsible for all MBTA IT infrastructure including mobile, desktop, server, System Wide Radio, along with local and wide areas networks, internet service(ISP), and overall information network life cycle management (Design - Support). Including Information Security for all networks as well as cyber security for growing internet presence via implementation of leading edge security software and hardware to manage risk such as Mobile Device Management, NAC, SWG, Siem supporting MBTA/MassDOT… Show more Responsible for all MBTA IT infrastructure including mobile, desktop, server, System Wide Radio, along with local and wide areas networks, internet service(ISP), and overall information network life cycle management (Design - Support). Including Information Security for all networks as well as cyber security for growing internet presence via implementation of leading edge security software and hardware to manage risk such as Mobile Device Management, NAC, SWG, Siem supporting MBTA/MassDOT business requirements for example Payment Card Industry (PCI) Data Security Standard compliance for past four years. Show less

• Assumed Technical Project Lead (Project 6 Months behind Schedule) planned and implemented tactical Web solution for the nation’s 5th largest Mass Transit System Web Site in 45 days to meet peak season demands.o Expanded outsourced site including: Web Servers (Established Concurrent Users Metrics), Upgraded Data Base Infrastructure, Load Balancing, and IDP to meet expanding mission critical requirements o Established site response metrics (< 3 Seconds), Management Metrics… Show more • Assumed Technical Project Lead (Project 6 Months behind Schedule) planned and implemented tactical Web solution for the nation’s 5th largest Mass Transit System Web Site in 45 days to meet peak season demands.o Expanded outsourced site including: Web Servers (Established Concurrent Users Metrics), Upgraded Data Base Infrastructure, Load Balancing, and IDP to meet expanding mission critical requirements o Established site response metrics (< 3 Seconds), Management Metrics (WebMetrics, Google Analytics)• Led Outsourced Site strategic retro-fit to provide mission critical environment. Currently managing outsourced site with over 1 Year of 99.999 % prime time availability.• Established requirements, gained Senior Management approval, and led initiative to implement Web Development SDLC methodology and associated infrastructure for end to end project life cycle management.• Provided Technical Program Management for PCI DSS 1.2 certification (Payment Card Industry’s Data Security Standard) and ongoing PMO support leading multiple projects to meet certification requirements. Including: Solutions Architecture, Windows Server Hardening, Network Modifications, Verification of internal and third party application, Repeatable & Sustainable Processes, such as Problem and Change Management. (ITIL) Show less

Led Desktop, Support Services, Windows, AIX, AS400, VM, Storage, Network teams (35) in addressing fluid requirements that met one of the 50 fastest growing companies two years in a row (2007 Loans = $4.3B / 429,000 approved). Accomplished via cross functional teams that consistently provided timely SaaS tactical solutions and services based on an evolving strategic technical vision in collaboration with Application, Data Base, Security teams.  Production environment comprised 350 Windows… Show more Led Desktop, Support Services, Windows, AIX, AS400, VM, Storage, Network teams (35) in addressing fluid requirements that met one of the 50 fastest growing companies two years in a row (2007 Loans = $4.3B / 429,000 approved). Accomplished via cross functional teams that consistently provided timely SaaS tactical solutions and services based on an evolving strategic technical vision in collaboration with Application, Data Base, Security teams.  Production environment comprised 350 Windows Servers, 13 P-Series Blade Servers, 2 AS 400, and 2 ESX Servers supporting VM Development and QA environments. 99.999% production availability.  Successfully led effort to define and implement Desktop Asset Life Cycle project for 3,000 Desktops/Laptops. Identified true inventory by type, location, user (TCO), base for next Desktop/Laptop architectures / solutions.  Implemented IT Command & Control process for major event oversight (ITIL). Examples: Successful 2nd Site implementation, along with process improvement to avoid and reduce MTTR for major outages. Senior IT Business Interface requested by operating committee for peak season facilitation across senior management and functional teams at all levels to define and implement collaborative solutions (SOA) in a timely manner meeting record IT requirements (Set as peak season standard process). Built Middleware Services team (WebSphere, MQ, Broker, Captiva, Documentum) to support business and application requirements for Web based decisioning and paper less loan process solutions. (ITSM) Show less

Implemented enterprise infrastructure project management team defining programs based on projects that delivered timely solutions to meet business and applications requirements. The technical project teams in collaboration with the business maintained an infrastructure portfolio of 100 + projects that addressed both tactical and strategic requirements. Initiated Problem Management Process (Root Cause Analysis) initial step in moving to ITIL model.

Supplying Internet II leading edge collaborative web enabled decision systems, supporting businesses via a managed services focused on connecting clients to experts and choices (Business Intelligence, Decision Solutions). IT enterprise consulting assignments as a Senior Program / Project Manager building and supporting diverse IT project portfolios, enterprise infrastructure and data center design, implementation, and support.

Developed and led an Infrastructure PMO (350 + Projects Annually) and Project Management team and processes (TQM) to provide Enterprise Operations with direct customer interfaces for projects, products, services, supporting multiple internal businesses. Team defined and managed standard processes supporting 3500+ Servers and numerous applications on an annual basis. Reduced rework by 35 % (Right Requirements + People = Expectation Met). Provided hands on management of a broad… Show more Developed and led an Infrastructure PMO (350 + Projects Annually) and Project Management team and processes (TQM) to provide Enterprise Operations with direct customer interfaces for projects, products, services, supporting multiple internal businesses. Team defined and managed standard processes supporting 3500+ Servers and numerous applications on an annual basis. Reduced rework by 35 % (Right Requirements + People = Expectation Met). Provided hands on management of a broad spectrum of data warehousing and web reporting solutions for business, technical, and management. Responsibilities included reporting for 3000+ systems ranging from servers (Compaq, IBM, & SUN) to mainframes in areas of availability, utilization, capacity, performance, vendor interface, and charge back. IT Customer & Internal Dashboards - Via single web interface provide users common data access, to facilitate timely and cost effective decisions (TCO), example 65%+ discount on server maintenance. Show less

Assembled and managed a diverse technical project teams supporting internal and external Enterprise Architecture Development solutions and services (Example: XML, Business Objects on Multiple Infrastructure Platforms)  Program lead for providing infrastructure solution via a Product and Services team (100+), which exceeded business unit requirements for multiple releases of Web trading, displacing 70% of call Retail trading volume

Built support group (40 FTE’s) and interfaces to meet expanding Retail Call Center requirements for production application services, NT administration, and internal enterprise infrastructure support, to meet rapidly expanding business Expanded 300 windows PC’s/ Servers to an NT enterprise solution of 4,900 PC’s & 70 Servers in 4 call centers, increasing infrastructure and application availability to 99.7% availability, in 18 months.

Engineering Support Services (1989-1993)Directed technical team of 15 FTE’s supporting engineering, labs including various networks linking 700 servers and 500 PC’s. Led lab project TCO reduction of $12M to $6 M based on TQM (Total Quality Management). Project Leader, Communications Security (1991-1993)Project Manager responsible for the development of hardware and software related security projects Public Key Encryption (PKI). Note: In addition to managing Engineering Support… Show more Engineering Support Services (1989-1993)Directed technical team of 15 FTE’s supporting engineering, labs including various networks linking 700 servers and 500 PC’s. Led lab project TCO reduction of $12M to $6 M based on TQM (Total Quality Management). Project Leader, Communications Security (1991-1993)Project Manager responsible for the development of hardware and software related security projects Public Key Encryption (PKI). Note: In addition to managing Engineering Support Services Show less

Wide Area Networking Engineering (1986-1989)Program Manager for wide area network products, including IBM SNA & LU6.2, DECNet, and TCP/IP (60 + Projects Annually) Built and managed a “Continuing Engineering” group supporting all division products.Corporate Network Services (1983-1986)Built and provided hands on management of staff (40) responsible for domestic and international LAN / WAN and systems administration for a heterogeneous environment, interfacing workstations… Show more Wide Area Networking Engineering (1986-1989)Program Manager for wide area network products, including IBM SNA & LU6.2, DECNet, and TCP/IP (60 + Projects Annually) Built and managed a “Continuing Engineering” group supporting all division products.Corporate Network Services (1983-1986)Built and provided hands on management of staff (40) responsible for domestic and international LAN / WAN and systems administration for a heterogeneous environment, interfacing workstations, PC’s, Servers and Main Frames supporting development, business, and manufacturing. (Stabilized LAN increasing availability 65% to 98%+) Show less