Helen Judd Email & Phone Number

I joined Splash to set up their internal communication and engagement channels and enable the team to build incredible games for our players.At Splash I work closely with stakeholders across the studio to communicate effectively to our 400 person team of developers. I have set up a matrix of channels, aligned our messaging, and focussed heavily on engaging our team.Solving the problem of "how we work" is a challenge every business is facing. For Splash, being together mattered. I enabled the roll out of our on site, 4-Day Working week, supporting the business with a six month long change management plan that put people first, focussed on two way engagement loops, and supported folks through the turmoil of change.Aside from building a strong foundation for how we communicate, I work closely with our studio leadership to develop two way engagement opportunities between our teams and our leaders. This year I launched our first ever studio-wide engagement survey with a 74% response rate - and followed it up with a plan focussed on our critical areas.I connect folks across the studio to build working relationships, and enable our people to feel empowered to innovate, drive change, and build the future of gaming.

At Thames Water my role is to support the planning, creation, delivery and measurement of tailored communications that reach over 7000 people. I create both proactive and reactive content and strategic campaigns to ensure employees receive consistent and engaging messaging.I have led on and successfully delivered an intense programme of comms for our Coronavirus response focussed on keeping our people safe, informed, and able to deliver for our customers. In 2021 my focus has pivoted to support the successful return to the 'new normal' and the beginnings of hybrid working at Thames Water.I have done this while also fulfilling my communications business partner role to the two largest areas of Operations - Water Production and Waste Treatment. These areas have a varied audience of frontline workers and managers who need tailored, specific communications to support them in their work for our customers.A critical part of my role is stakeholder management. I work closely with people on all levels of the business to advise and create communication plans that work for their individual project.I manage multiple projects and strategies using a range of channels and technology including video, SharePoint, Teams, print, social media, and email newsletters. Highlights:Achieved an ‘Outstanding Performance’ grade in my annual review. This is the highest grade available and was only achieved by four other people in the company.Led on delivery of our coronavirus response comms which involved reactive and proactive messaging, working closely with a team of people that included senior leaders. Our coronavirus comms received an NPS score of 51 when people were asked if they felt supported, and consistently had an 75% readership over the ongoing period.Led on delivery of our Future ways of working comms, embedding a transformation programme that supports our people to begin our new normal.

Reading, United Kingdom

At Thames Water I support business wide internal communications. This includes building strategic communication plans that utilise a range of channels, working closely with the communication leads to ensure alignment. In this role stakeholder management is key. I enjoy working effectively with teams and leaders across the business to engage the people that work here. Understanding the business' priorities, values, and vision enables me to communicate with people at all levels of the business. I plan, create and deliver communications that are engaging and appropriate for the audiences we have across the business.In this role I am responsible for working closely with People (HR) and Health, Safety and Wellbeing to create, deliver and measure communications for their projects.Highlights:Led on planning and delivery for the annual employee engagement survey to a diverse audience of 6500 people. Achieved an 84% response rate, the highest ever response rate in the five years the survey has been running, and 5% higher than the previous year.Co-ordinated and delivered communications for a company restructure that affected 800 people, supporting them with resources and content that gave them the right information at the right time in an empathetic way.Supported our 'Speak up' whistleblowing hotline with a campaign that led to more calls in 4 weeks than they had received in the 4 years prior.Took great pride in leading our Diversity and Inclusion network communications, leading to Thames Water becoming a more inclusive place to work - and also playing my part in helping Thames jump up nearly 200 places in the Stonewall Index.Revamped and embedded health, safety and wellbeing programmes including Site Pride and Safety Moments, and saw a decline in incidents where people were hurt at work, and a rise in people reporting safety hazards.

Reading, United Kingdom

At FireEye I balanced a hybrid role of EA / Office Co-ordinator. This role was self managed, with the rest of my team spread across EMEA. I worked self sufficiently as a key connector and member of EMEA business support.As an EA, I supported five exec members of the EMEA Leadership Team. I provided calendar, expense, travel, and event support. This gave me the opportunity to get indepth understanding of the business processes and priorities as I was working with Leaders from multiple departments. As the Office Co-ordinator, I ran the eighty person Reading Office, working in tandem with my team across EMEA to ensure smooth and effective service for employees. My main project in this role was the close out of the Reading Office and the move to the London office.

Reading, United Kingdom

At Veritas I provided comprehensive support to the SVP Office in EMEA Sales. This role gave me fantastic insight into the functions within a global technology company and enabled me to engage with the senior executive team; the wider company community internally; and the external partners and customers with whom Veritas works. I focused on engaging with internal business communities. I influenced positively and drove improvements on cultural and contextual issues within Veritas. This included running the employee engagement committee and budget, setting up a Charity Committee, organising and running a Women at Veritas networking group, and leading courses on organisation and goal achievement. I made a difference at Veritas in encouraging cross functional employee involvement within the business at a time when the business was transforming dramatically. •Co-ordinating office wide, UK wide and EMEA wide events for up to 500 people. I led on arranging events ranging from business lunches to Christmas parties.•Devising and maintaining office processes and procedures, constantly working to ensure efficient and effective support to VIP executives.•Engaging with key stakeholders across the business and liaising with clients, partners, interviewees and other staff of all levels on a global scale.•Providing Internal Comms support for the SVP office.•Managing and tracking corporate hospitality functions. •Carrying out background research and creating effective documents, briefing papers, reports and presentations for the SVP and senior management use.•Working closely with suppliers and procurement departments to provide CXO customer facing, bespoke branded goods, and managing that process from start to finish.•Management of expenses, purchase orders and invoices. Managing senior level expense approval process across EMEA geography.

Reading, United Kingdom

Working at DataSift gave the opportunity to gain experience in all aspects of managing a busy office, working with an Office Manager and wider Admin team. As Office Junior I was responsible for the everyday running of the office, and assisted in wider organisation and planning. • Field incoming telephone enquiries• Send and respond to emails• Sort and respond to post• Contact clients and negotiate with suppliers• Organise calendars• Document expenses and invoices• Meet and greet visitors • Meeting minutes and agendas.• Travel Arrangements• Meeting Bookings• Purchase Requests• Events Management• Proof Reading and Copy Writing• Implementation of new processes• Accounts admin, invoicing and budgets• Assist other departments, such as HR and Accounts.

Taplow

I worked full time as a Counters Assistant at Sainsbury's Taplow. As a Counter's Assistant I gained experience working with customers, both face to face and over the phone. I was proactive and enthusiastic in meeting enquiries, evidenced by the multiple customers who commended our interaction to my managers. This role gave me the opportunity to work within a close-knit team with a wide range of service users.