H Lal

H Lal Email and Phone Number

Banquet Services Coordinator at Natraj Banquet Centre @
H Lal's Location
Brampton, Ontario, Canada, Canada
About H Lal

SuccessFactors Certified LMS Consultant with thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.•7+ years of experience in Customer Service and Support and Product Training with focus on product sales for more than 2 million customers in Canada.Dynamic, energetic, visionary and team oriented professional with strong sales, organizational, leadership, motivational, and coaching skills. Exemplary intelligence and adaptability, quality interpersonal, presentation, people & communication skills, ability to manage, lead and expand teams working in highly collaborative and interactive agile and distributed environments.Excellent team building qualities with ability to drive performance goals to meet efficiency levels, sales targets, and quality assurance standards.

H Lal's Current Company Details
Natraj Banquet Centre

Natraj Banquet Centre

Banquet Services Coordinator at Natraj Banquet Centre
H Lal Work Experience Details
  • Natraj Banquet Centre
    Banquet Services Coordinator
    Natraj Banquet Centre May 2012 - Present
    Mississauga, On
    Responsible for all meetings, conferences and catering functions while maintaining an image of competence and professionalism to guests and all employees.Meet with guests on a daily basis to ensure proper setup and execution of events.Quote, negotiate and close contracts while working within established parameters.Work with meeting planners to finalize all details regarding upcoming events while maximizing potential revenues.Create detailed, well organized and complete Banquet Event Orders to communicate details with operating departments.Process the billing for all banquet events.Ensure compliance with established company policies and procedures.
  • Bell
    Customer Service And Sales Consultant
    Bell Sep 2009 - Jan 2012
    Mississauga, On
    Worked as a sales representative, was responsible for generating revenue and developing new business opportunities. Met and exceeded sales objectives.Assisted floor and team when required. Monitored called, provided suggestions to improve call quality and customer satisfaction.Participated in outgoing call projects to renew contracts, offer new devices or recommend new options.Handled customer inquiries, complaints, billing questions and payment extension/ service requests. Chose best options to repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in retention, technical and training & support divisions.
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  • Accident Benefit Claims
    Office Administrator/Claims Examiner
    Accident Benefit Claims Mar 2009 - Sep 2009
    Mississauga, On
    Determine validity of claims; Consult with claimants, accident witnesses and doctors Examine records and reports. Respond to inbound calls from clients in a prompt, accurate and professional manner. Handle inquiries which require investigation or follow-up within one business dayType and proofread correspondence, forms and other documents.Prepare invoices and bank deposits, Photocopy and collate documents for distribution, mailing and filing.
  • Rogers Communications
    Customer Service Consultant
    Rogers Communications Jul 2006 - Mar 2009
    Brampton, On
    Provided effective and consistent support with excellent customer care skills, logged the calls and escalated if needed as per guidelinesExceeded all sales targets Take accountability and ownership to solve customer’s issue Follow up and communicate with specific departments for escalation and resolution of more complex problemsPerformed special projects and assisted floor when required, also handled duties of Admin and Social prime for the team.
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  • Research House
    Research Assistant
    Research House Oct 2005 - Jul 2006
    Toronto, Canada Area
    Assisted with preparation of proposals, delivering research design and methodological advice to clients and designing questionnaire. Supported project Coordination and implementation. Performed data analysis and verification, and liaising with our internal data collection teams.Preparation of reports and presentations. Conducted customer service and consumer behavior survey.
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H Lal Education Details

Frequently Asked Questions about H Lal

What company does H Lal work for?

H Lal works for Natraj Banquet Centre

What is H Lal's role at the current company?

H Lal's current role is Banquet Services Coordinator at Natraj Banquet Centre.

What schools did H Lal attend?

H Lal attended Ryerson University.

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