As a Business Analyst II at Modivcare, I bring a finance and process-oriented approach to the medical transportation industry; specifically focusing on Non-Emergency Medical Transportation (NEMT). In this role, I collaborate across teams to support operational objectives and improve business functions through data analysis and systems management. My work is centered on analyzing key performance metrics and providing actionable insights to drive strategic decisions. I thrive in navigating the complexities of healthcare logistics, ensuring that financial objectives align with operational goals, and building data-driven processes that enhance the quality of service provided to clients.Highlights:Deep-Dive Analysis - Drive and assist in quarterly fair market analysis by focusing on key performance indicators (KPIs) that support meaningful takeaways, ensuring that insights remain relevant and actionable for the business.Data Mining - Lead efforts in parsing and analyzing client survey data, creating data-driven visibility to establish performance baselines, set future goals, and inform critical decision-making processes.Cross-Team Synergy - Collaborate consistently with cross-functional teams, including finance, operations, and external rideshare partners like Lyft and Uber, to optimize transportation logistics and improve customer service outcomes.

As a business analyst, I was passionate about optimizing data and digital assets to drive business success. In this position, I had a specialized focus on Product Information Management (PIM) and Digital Asset Management (DAM) systems. This line of work required a proven ability to streamline processes, enhance data quality, and maximize ROI while delivering value to many Fortune 500 companies.Highlights:Business Process Optimization - My analytical skills enabled me to identify process bottlenecks and inefficiencies in workflows that enhanced productivity and reduced operational costs.Fortune 500 Experience - Having contributed to the success of multiple Fortune 500 companies, I understood the unique challenges and demands of large-scale enterprises, both on-site and virtually. My insights into their needs enabled me to provide tailored solutions that drove growth.Utility Player - I made meaningful contributions to over 15 separate accounts in a 6-month timespan. I was able to juggle multiple projects simultaneously, switch to another one at a moment's notice, and then reach out to others to see where help could be provided.

As an accomplished Operations Analyst, I consistently embraced technology to enhance efficiency, drive results, and lead a successful team in the Supply Chain industry. While being directly involved in +$10M of revenue, my time in this position was also headlined by increasing operational efficiency, bolstered decision making and creating innovative solutions that reduced costs, wait times and stress.Worked closely with power players in the Container Shipping Logistics industry - including but not limited to: A.P. Moller-Maersk, Mediterranean Shipping Company, CMA CGM Group, Cosco Shipping Corporation, Evergreen Marine, Hapag-Lloyd, Ocean Network Express, Yang Mingi Marine, ZIM Integrated, Orient Overseas Container Line, Hyundai Merchant Marine, Hamburg Süd, etc.Highlights:Team Leadership - I took pride in my role as a team leader, fostering a culture of continuous learning and adaptability. By teaching my team how to efficiently navigate data from system to system, they consistently delivered exceptional results and built a strong foundation for success.Process Excellence - To assist in process improvement, I taught myself SQL to build and query better reports for me and my team. This helped play a pivotal role in reducing lead times and mitigating risks.Time and Quality - In taking over this position, I was able to revamp a paper-pencil system into a fully-tech process in our Warehouse Management System (WMS). This ensured our operations consistently met regulatory demands with speed in mind.

As a forward-thinking Data Analyst in the Supply Chain industry, I leveraged revolutionary ideas and a fresh spin on technology to drive impactful change and optimize operations.Highlights:Tool Inventor - As a person focused on self-improvement, I created tools as I went, helping organize, track changes, and improve multiple facets within the workplace. In doing so, I made sure to make these tools public to my team to promote growth within.Pattern Identification - I identified patterns and trends, enabling our team and organization to make informed, proactive decisions.Standardized Documentation - To improve standardization throughout our team, I created thorough documentation breakdowns for system processes. This documentation was at a level that should serve to educate and govern teams for time to come.