Hasan Mahmud Sujon Email and Phone Number
Driven, detail-oriented professional with a proven track record in customer service, content moderation, and administrative support. I excel at resolving customer issues efficiently, maintaining high-quality standards, and fostering collaborative team environments.With over three years of corporate experience, I specialize in:Providing exceptional customer support, resulting in consistent satisfaction ratings of 98% or higher.Moderating digital content to ensure compliance with policies and creating safe online spaces.Managing data entry and virtual assistance tasks with precision and efficiency.Currently pursuing a Bachelor’s in Business Administration from Government Titumir College, I aim to leverage my academic knowledge and practical experience to contribute meaningfully to organizational goals. My strong communication, multitasking, and leadership skills have earned me multiple accolades, including the Genex RNR award for outstanding performance.Passionate about continuous growth, I am eager to explore opportunities that challenge my abilities, enhance my skills, and enable me to make a positive impact.Feel free to connect with me to discuss how we can collaborate or share insights!
Genex Infosys Limited
View- Website:
- genexinfosys.com
- Employees:
- 953
-
Content ModeratorGenex Infosys Limited Nov 2023 - PresentDhaka, Bangladesh• Remove offensive/harmful content to protect users from exposure to obscene language, extremism, violence, crimes, sexual exploitation, drug abuse, scams, and trolling.• Monitor online channels for violations of company policies and copyright infringements. • Ensure the safety and functionality of online platforms that rely on user-generated content.• Review large amounts of textual, visual, and audio data to judge whether materials comply with predetermined platform rules and guidelines.• Review and assess content (text, images, videos) for compliance with community guidelines• Identify and remove content that violates our terms of service (e.g., hate speech, harassment, violence) -
Customer Service ExecutiveGenex Infosys Limited Apr 2022 - Nov 2023Dhaka, Bangladesh• Answer an average of 100-150 calls per day in a high-volume call center environment.• Resolve customer complaints and ensure calls are handled in a professional and prompt manner.• Contributed to the company's highest quarterly customer satisfaction rate of 98%.• Consistently earned “above average” or “excellent” on-call quality evaluations.• Train and assist entry-level customer service officers by helping them improve their listening skills, communication and multitasking abilities. -
Data Entry Operator And Virtual AssistantFiverr Jan 2021 - Apr 2022Bangladesh• Revised client communication files and database entries for accuracy.• Entered client information into databases quickly and with minimal errors.• Verified accuracy and validity of data entered in databases
Hasan Mahmud Sujon Education Details
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Accounting -
Bancharampur Govt CollegeA
Frequently Asked Questions about Hasan Mahmud Sujon
What company does Hasan Mahmud Sujon work for?
Hasan Mahmud Sujon works for Genex Infosys Limited
What is Hasan Mahmud Sujon's role at the current company?
Hasan Mahmud Sujon's current role is Content Moderator & Customer Service Expert at Genex Infosys Ltd | Exemplary Problem-Solving Skills | Passionate About Creating Safe Digital Spaces 🌐.
What schools did Hasan Mahmud Sujon attend?
Hasan Mahmud Sujon attended Government Titumir College, Bancharampur Govt College.
Who are Hasan Mahmud Sujon's colleagues?
Hasan Mahmud Sujon's colleagues are Niaz Md Patuary, Md. Fuad Tareq Bin Iman, Sujon Hossain, Iftekher Islam, Tanvir Ahmed, Farhan Abir, Rayhan Ahmed Arzu.
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Hasan Mahmud Sujon
United States -
Hasan Mahmud Sujon
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