Hasan Mahmud Sujon

Hasan Mahmud Sujon Email and Phone Number

Content Moderator & Customer Service Expert at Genex Infosys Ltd | Exemplary Problem-Solving Skills | Passionate About Creating Safe Digital Spaces 🌐 @ Genex Infosys Limited
bangladesh
Hasan Mahmud Sujon's Location
Dhaka, Dhaka, Bangladesh, Bangladesh
About Hasan Mahmud Sujon

Driven, detail-oriented professional with a proven track record in customer service, content moderation, and administrative support. I excel at resolving customer issues efficiently, maintaining high-quality standards, and fostering collaborative team environments.With over three years of corporate experience, I specialize in:Providing exceptional customer support, resulting in consistent satisfaction ratings of 98% or higher.Moderating digital content to ensure compliance with policies and creating safe online spaces.Managing data entry and virtual assistance tasks with precision and efficiency.Currently pursuing a Bachelor’s in Business Administration from Government Titumir College, I aim to leverage my academic knowledge and practical experience to contribute meaningfully to organizational goals. My strong communication, multitasking, and leadership skills have earned me multiple accolades, including the Genex RNR award for outstanding performance.Passionate about continuous growth, I am eager to explore opportunities that challenge my abilities, enhance my skills, and enable me to make a positive impact.Feel free to connect with me to discuss how we can collaborate or share insights!

Hasan Mahmud Sujon's Current Company Details
Genex Infosys Limited

Genex Infosys Limited

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Content Moderator & Customer Service Expert at Genex Infosys Ltd | Exemplary Problem-Solving Skills | Passionate About Creating Safe Digital Spaces 🌐
bangladesh
Website:
genexinfosys.com
Employees:
953
Hasan Mahmud Sujon Work Experience Details
  • Genex Infosys Limited
    Content Moderator
    Genex Infosys Limited Nov 2023 - Present
    Dhaka, Bangladesh
    • Remove offensive/harmful content to protect users from exposure to obscene language, extremism, violence, crimes, sexual exploitation, drug abuse, scams, and trolling.• Monitor online channels for violations of company policies and copyright infringements. • Ensure the safety and functionality of online platforms that rely on user-generated content.• Review large amounts of textual, visual, and audio data to judge whether materials comply with predetermined platform rules and guidelines.• Review and assess content (text, images, videos) for compliance with community guidelines• Identify and remove content that violates our terms of service (e.g., hate speech, harassment, violence)
  • Genex Infosys Limited
    Customer Service Executive
    Genex Infosys Limited Apr 2022 - Nov 2023
    Dhaka, Bangladesh
    • Answer an average of 100-150 calls per day in a high-volume call center environment.• Resolve customer complaints and ensure calls are handled in a professional and prompt manner.• Contributed to the company's highest quarterly customer satisfaction rate of 98%.• Consistently earned “above average” or “excellent” on-call quality evaluations.• Train and assist entry-level customer service officers by helping them improve their listening skills, communication and multitasking abilities.
  • Fiverr
    Data Entry Operator And Virtual Assistant
    Fiverr Jan 2021 - Apr 2022
    Bangladesh
    • Revised client communication files and database entries for accuracy.• Entered client information into databases quickly and with minimal errors.• Verified accuracy and validity of data entered in databases

Hasan Mahmud Sujon Education Details

Frequently Asked Questions about Hasan Mahmud Sujon

What company does Hasan Mahmud Sujon work for?

Hasan Mahmud Sujon works for Genex Infosys Limited

What is Hasan Mahmud Sujon's role at the current company?

Hasan Mahmud Sujon's current role is Content Moderator & Customer Service Expert at Genex Infosys Ltd | Exemplary Problem-Solving Skills | Passionate About Creating Safe Digital Spaces 🌐.

What schools did Hasan Mahmud Sujon attend?

Hasan Mahmud Sujon attended Government Titumir College, Bancharampur Govt College.

Who are Hasan Mahmud Sujon's colleagues?

Hasan Mahmud Sujon's colleagues are Niaz Md Patuary, Md. Fuad Tareq Bin Iman, Sujon Hossain, Iftekher Islam, Tanvir Ahmed, Farhan Abir, Rayhan Ahmed Arzu.

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