AeroLeads people directory · profile
Hugo Neves Email & Phone Number
Executive, Customer Success
at
Clinical.ly
1 work email found
@curebase.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Executive, Customer Success
Location
Boca Raton, Florida, United States
Who is Hugo Neves? Overview
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Quick answer
Hugo Neves is listed as Executive, Customer Success at Clinical.ly, based in Boca Raton, Florida, United States. AeroLeads shows a work email signal at curebase.com and a matched LinkedIn profile for Hugo Neves.
Hugo Neves previously worked as Director of Implementation & Customer Success at Curebase and Associate Director of Implementation at Curebase. Hugo Neves holds Master'S Degree, Biomedicine With A Minor In Clinical Research Management from Drexel University.
Company email context
Email format at Clinical.ly
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{first}@curebase.com
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AeroLeads found 1 current-domain work email signal for Hugo Neves. Compare company email patterns before reaching out.
Profile bio
About Hugo Neves
I design and configure patient-centric clinical research trials. Dedicated and results-oriented professional with a passion for delivering exceptional software implementation and customer success experiences. I have had the privilege of collaborating with innovative organizations to ensure the seamless integration of software solutions and the achievement of their desired outcomes.🔹 Professional Journey 🔹🚀 Software Implementation: I have had the privilege of working with cross-functional teams to successfully deploy cutting-edge software solutions. My hands-on experience includes [mention specific software/tools], where I managed the end-to-end implementation process, ensuring on-time delivery and meeting client objectives.🔑 Customer Success: My commitment to customer success is unwavering. I take pride in cultivating strong, long-lasting relationships with clients, focusing on their unique needs and challenges. Through proactive communication and strategic guidance, I have consistently achieved high levels of customer satisfaction and retention rates.💼 Leadership: In my previous roles, I have taken on leadership responsibilities, overseeing a team of implementation specialists. I believe in fostering a collaborative and innovative work environment, where teamwork and continuous learning are paramount.📈 Results-driven: I am driven by results and have a track record of exceeding expectations. I have successfully introduced clinical trial software implementation strategies and reduced implementation timelines by 46%.🔹 Core Competencies 🔹✅ Software Implementation✅ Customer Success Strategy✅ Relationship Building✅ Project Management✅ Client Onboarding✅ Data Analysis✅ Team Leadership✅ Product Knowledge
Listed skills include Business Planning, Business Strategy, Business Intelligence, Renovation, and 15 others.
Current workplace
Hugo Neves's current company
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9 roles
Hugo Neves work experience
A career timeline built from the work history available for this profile.
Director Of Implementation & Customer Success
CurrentDriving innovation through technical solutions tailored for exceptional customer success!Accountable for managing the seamless execution of our products and services, playing a pivotal role in guaranteeing timely, scope-compliant, and high-quality delivery. Instrumental in fostering the success of diverse clients relying on Curebase as their service provider.Key Responsibilities:🔹Project Leadership🔹: Lead a team of implementation specialists and project managers to ensure the successful execution of projects.🔹Client Engagement🔹: Work closely with clients to understand their specific needs and requirements and collaborate with them to develop customized implementation plans.🔹Technical Expertise🔹: Possess a deep understanding of our products or services, as well as the technical aspects of implementation, to provide guidance and direction to the implementation team.🔹Project Planning🔹: Develop and maintain comprehensive project plans, including timelines, resource allocation, and deliverables, to ensure successful project execution.🔹Quality Assurance🔹: Implement robust quality control measures to ensure that all implementations meet or exceed client expectations and quality standards.🔹Risk Management🔹: Identify potential risks and issues in the implementation process and develop strategies to mitigate them.Team Development: Foster a culture of innovation, collaboration, and continuous improvement within the customer success team. Provide coaching and mentorship to team members.Reporting and Analysis: Regularly report on the progress of implementation projects to senior management and analyze key performance metrics to identify areas for improvement.
Jun 2023 - Present
Associate Director Of Implementation
Jul 2022 - Jun 2023
Lead Solutions Manager
Mar 2022 - Jul 2022
Sr. Solutions Manager
Sep 2021 - Mar 2022
Solutions Manager
Jun 2021 - Sep 2021
Clinical Project Manager
Jul 2020 - Sep 2021
Site Director
San Francisco Research Institute
Feb 2020 - Aug 2020
Lead Clinical Research Coordinator
Jan 2019 - Feb 2020
3 education records
Hugo Neves education
Master'S Degree, Biomedicine With A Minor In Clinical Research Management
Drexel University
Bachelor Of Science - Bs, Neuroscience
Florida Atlantic University
Bachelor Of Science - Bs, Neuroscience
Florida Atlantic University
FAQ
Frequently asked questions about Hugo Neves
Quick answers generated from the profile data available on this page.
What company does Hugo Neves work for?
Hugo Neves works for Clinical.ly.
What is Hugo Neves's role at Clinical.ly?
Hugo Neves is listed as Executive, Customer Success at Clinical.ly.
What is Hugo Neves's email address?
AeroLeads has found 1 work email signal at @curebase.com for Hugo Neves at Clinical.ly.
Where is Hugo Neves based?
Hugo Neves is based in Boca Raton, Florida, United States while working with Clinical.ly.
What companies has Hugo Neves worked for?
Hugo Neves has worked for Clinical.Ly, Curebase, San Francisco Research Institute, and Clinical Research Center Of Florida.
How can I contact Hugo Neves?
You can use AeroLeads to view verified contact signals for Hugo Neves at Clinical.ly, including work email, phone, and LinkedIn data when available.
What schools did Hugo Neves attend?
Hugo Neves holds Master'S Degree, Biomedicine With A Minor In Clinical Research Management from Drexel University.
What skills is Hugo Neves known for?
Hugo Neves is listed with skills including Business Planning, Business Strategy, Business Intelligence, Renovation, Retail Sales, Customer Experience, Export, and Customer Satisfaction.
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