• Developed Custom business logic using Apex Classes, Triggers, Components, Visual Force pages and Controller Classes for various functional needs.• Developed VisualForce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual force pages.• Involved in integrating web service with Salesforce.com to load Leads back and forth from Salesforce.com to Legacy and vice versa.• To automate the processes used Lightening Process Builder and workflows.• Customized the Visualforce pages to have Lightening experience for all desktop and mobile application.• Developed and Customized User interface in salesforce.com using Visual force, Apex controllers and Force.com IDE• Reading complex XML nodes structure and migrating the data into multiple custom objects in Salesforce. • Configured the staging data base environment in SQL server compatible for Salesforce data model. • Experienced in data migration from legacy CRM to Salesforce.com using Mule soft• Created different workflow rules and Approvals, Email Templates to run the Territory Assignment rules.• Worked on Service cloud with Computer Telephony Integration (CTI).

• Performed the roles of administrator, developer & Analyst and deployed Salesforce.com for Sales & Marketing departments. Developed reports, dashboards, and processes to continuously monitor data quality and integrity• Created Activity Dashboards for management teams consisting of VP’s, Directors and Direct Sales Team.• Managed fields/relationships, workflow rules, approval processes, page layouts, security, validation rules, e-mail, custom buttons/links, etc.• Created various profiles and configured the permissions based on the organizational hierarchy requirements.• Implemented security and sharing rules at object, field, and record level for different users at various levels of organization. Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards and also responsible for the customizing the same as per the business requirements.• Regularly performed database cleanup procedures. Managed ongoing support requests and administrative needs of users.

• Involved in elaboration, construction phases and deployments of EAR files in the RUP process.• Designed and Created Domain model and schema using Object oriented design / UML diagrams on RSA• Developed the workflow interfaces using JSPs that are developed using Struts Tiles Layouts and the request processors using the Dispatch Action and Action.• Developed the complete Exception module using the existing framework that embraces Struts, Java, JSP, JSTL, and Ajax.• Created User Interface screens using HTML, DHTML, AJAX, CSS, Java script.• Configured plug in classes for the interfaces of struts with spring and to delegate controls to use MVC design pattern.