Heather Rich, Mpa Ice-Ccp Email and Phone Number
Experienced Association Executive with a demonstrated history of working in the non-profit organization management industry. Skilled in Nonprofit Organizations, Operations Management, Volunteer Management, Software Documentation, and Healthcare. Strong professional with a Master of Public Administration - MPA focused in Non-Profit/Public/Organizational Management from Keller Graduate School of Management of DeVry University.
Smithbucklin
View- Website:
- smithbucklin.com
- Employees:
- 621
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Executive DirectorSmithbucklin May 2016 - PresentChicago, Illinois, United States -
Certification ManagerAmerican Osteopathic Association Jul 2015 - May 2016Greater Chicago Area -
Operations Manager Certification ServicesAmerican Health Information Management Association Jan 2008 - Jul 2015Greater Chicago AreaOperations Manager, Certification Services- Developed a comprehensive certification department policies and procedures manual. - Streamlined the accuracy of relevant departmental information stored in SharePoint.- Primary staff liaison to the Commission on Certification for Health Informatics and Information Management (CCHIIM), exam development committees for all operations and logistics.- Procure qualified volunteers and subject matter experts for the various credentialing functions.- Maintain program records and data in a secure and confidential manner - Communicate credentialing policies and procedures to volunteers and contractors using appropriate channels in order to ensure their execution.- Implement quality control procedures to maintain program integrity and achieve continuous improvement.- Facilitate the job analysis process, development of test specification, and multiple reviews of test- Facilitate item development activities critical to exam success and the scoring, equating and psychometric analysis.- Assist in developing program budgets using available resources and policies, execute the budget. - Monitor revenue and expenditures on an ongoing basis - Responsible for training all new certification staff on industry, volunteer engagement and customer service standards.- Collaborate with other departments on special projects as needed.
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FinanceSpringfield Service Corporation 2006 - 2008Tinley Park, Il
Heather Rich, Mpa Ice-Ccp Education Details
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Non-Profit/Public/Organizational Management -
Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Heather Rich, Mpa Ice-Ccp
What company does Heather Rich, Mpa Ice-Ccp work for?
Heather Rich, Mpa Ice-Ccp works for Smithbucklin
What is Heather Rich, Mpa Ice-Ccp's role at the current company?
Heather Rich, Mpa Ice-Ccp's current role is Executive Director at SmithBucklin.
What schools did Heather Rich, Mpa Ice-Ccp attend?
Heather Rich, Mpa Ice-Ccp attended Keller Graduate School Of Management Of Devry University, Devry University-Illinois.
Who are Heather Rich, Mpa Ice-Ccp's colleagues?
Heather Rich, Mpa Ice-Ccp's colleagues are Jim Bonfield, Julie Ferry, Des, Veronica N Wilson, Mekare Graves, Cassidy Schlosser, Katie Karmowski, Patricia Woods.
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