I work in the HR department's Learning and Development team, providing staff training to support our aim to end homelessness. My role includes: - Coordinating and scheduling workshops with internal and external providers - Managing our learning management system - Designing and creating E-learning courses - Creating comms plans and internally advertising development opportunities - Budget management - Training provider procurement and relationship management - Influencing our internal learning culture to encourage staff development - Reporting on booking numbers and training completion - Evaluation analysis - Maintaining our EDI policies and procedures to ensure development is accessible - Being approachable to staff and offering support for their development needs - Completing learning needs assessments with teams - Facilitating induction events

Within the learning and development team I coordinated counselling courses with the aim to develop the mental health workforce. My role included: - Scheduling - Student booking management via CRM and website bookings - Managing accreditor relationships to ensure courses met moderation and certification standards. - Managing our online learning platforms. - Providing good customer service and managing complaints. - Creating a comms plan to retain students between qualifications. - Analysing feedback and student diversity data to support programme development. - Using data to assist our comms team to run marketing campaigns. - Winning and retaining partnerships with organisations such as Football Beyond Borders, Enfield Council, and the Professional Footballers Association where we designed and delivered bespoke training. - Supporting tutors to prepare for courses and leading the tutor onboarding process.

I designed and delivered NCS, a residential summer youth programme. My role included: - Programme scheduling. - Using a CRM to manage our sign ups. - Using this data to manage our programme attrition to meet KPI’s. - Lesson and programme planning.- Workshop Facilitation- Managing positive relationships with our young people and their parents. - Creating support plans for any declared physical, SEND, or mental health needs. - Hiring and training staff as well as being their on-site manager during the programme. - Managing relationships with stakeholders from local community projects, schools and businesses.

I was an assistant producer on The Davis Brothers new production 'Sheep Also Dream'. They secured a work in progress showing at Camden People's Theatre's Sprint festival with the hope of touring the show to Plymouth then Edinburgh.The role included:- Budgeting and invoicing- Scheduling- Partnership Development- Contract management and retainment- Press releases- Funding and sponsorship applications - Risk assessments

I have produced and managed Shindig theatres latest production ‘The Sandman’ which debuted at The International Youth Arts Festival in July and has transferred to The Edinburgh Fringe festival this August. The role included:- Social media and marketing- Scheduling- Funding and sponsorship applications- Budgeting and finance- Contract management