- Manage the workflow orders across multiple processes.- Manage Customer experience while minimizing FC cost in terms of direct labor staffing or moves.- Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA risk or deviation from standard work.- Provide operational insights with RME and IT during jams to maintain workflow control for FC operations.- Manage flow settings for multiple… Show more - Manage the workflow orders across multiple processes.- Manage Customer experience while minimizing FC cost in terms of direct labor staffing or moves.- Be responsible for communication of workflow status with Operations Managers and Area Managers and escalation of any Customer Experience risk, SLA risk or deviation from standard work.- Provide operational insights with RME and IT during jams to maintain workflow control for FC operations.- Manage flow settings for multiple Outbound process paths based on OSP forecast.- Analyzing and executing adjustment among daily production plan in collaboration with Central Flow. Show less