Ha Bui Email & Phone Number

Vietnam

- Responsible for driving sales results in your Center in terms of both quantity and quality- Ensure your Center reaches its monthly sales objective - Deliver effective Consultants shift plan to meet the needs of the Center- Managing the Customer Service to generate internal sales (together with your Customer Care Officer & Duty Teachers)- Leading by example – doing sales appointments at referral source - Delivery Appointment tracking and analysis of key statistics- Monitoring calls, appointments, course types sold, average price, discounts, and payment options with a view to ensuring a professional sales process and driving quality sales - Managing and understanding complaints- Contract management & Invoicing and collections, general Center administration.- Ensuring compliance with local regulations and authorities- Responsible for all aspects of staff recruitment, development, and motivation in your Center – directly for the EC, CCO, CA (Part-time).- Responsible for Staff discipline and dismissal in your center- Ensuring standard Service practices are in place (in conjunction with the Operation Manager & Academic Service Manager)- Deliver daily EC meetings, weekly Sales meetings, monthly Sales Kick-Off meetings to drive sales, review results & motivate Consultants.- Delivery Training of ECs, CCOs in your center - Provide ongoing coaching to your consultants that include Observation and coaching follow up

Vietnam

- Function as the facilitating link among departments, directors, faculty members, staff, students, and Q industries leadership- Lead the school’s team building and ensure that all the operational SOP’s are live and adhere to the philosophy of Q industries- Prepare the monthly budget for the School, monitoring, reviews, and management report - Strategize the marketing directions and implement sales plans with the team- Ensure the recruitment, training, and assessment programs are conducted as per standards maintaining the company’s integrity- Prepare staff schedules to ensure efficiency and targeted results- Liaise with industry partners for sponsorships in terms of equipment, ingredients, and other goods for the school’s benefit- Support in course design, development, and review the materials regularly- Promote a positive and interactive learning environment with academic lectures and hands-on learning to culinary students- Oversee the procurement of food, equipment, and other necessary materials needed for the successful operation of the school- Working with authorities for any legal matter and licenses

Vietnam

- Plan the student enrolment and manage the team business activities to reach the sales target set by the Sale Manager and Center Manager- Responsible for completing individual sales assigned to the total sales of the team- Organize the connection, analysis, and evaluation of marketing information and make the appropriate recommendations- Coordinate marketing activities to support customers- Responsible for the direction, assignment, and training for team members- Make weekly/monthly working plans and monitor the performance of each team members- Report on business activities of the team to manager

Vietnam

+ Supplied loan services and products (mortgages, unsecured, overseas study, saving books loan, etc.) for clients+ Guided clients and answered queries + Managed information, loan record and loan account of clients in right regulated operation procedure

Vietnam

+ Created verification of customer statement, submitted to credit department or commission to approve customer’s credit limit+ Monitored customer’s commercial activity and payment activity+ Solved generated works in borrowing process+ Reported customer’s commercial borrowing activity and proposed necessary recommendation to Director or manager credit department’s head

Certificate, Management For Middle Managers

Certificate, Advance Business English Course, B2

Bachelor'S Degree, International Business/Trade/Commerce