Ha Chi Phung Email & Phone Number

Amsterdam, North Holland, Netherlands

Amsterdam, North Holland, Netherlands

- Ideate blog content, social media, and email marketing execution plans- Perform on-site and off-site SEO and SEA campaigns optimization - Develop website blogs, email marketing, and social media copy - Design brand identity-compliant organic visuals on LinkedIn and Twitter- Perform social monitoring and social listening on LinkedIn and Twitter- Perform product review & ranking platform monitoring on G2 and Google Reviews- Collaborate with the industry's key influencers to grow social media brand awareness and brand coverage- Take charge of SEO, SEA, and email marketing campaigns KPIs reporting for improvements and optimization- Manage offline marketing campaign: Clients' relationships retention & Events- Manage the CRM system (Intercom) on the company's website to drive leads and clients' support- Manage and build the experts' community (Circle) and communicate with clientsand experts for product feedback

Groningen, Netherlands

- Operate Climate Café Instagram social media account from end to end- Plan, create and design content such as texts, posts, videos, and images for Climate Café's Instagram social media account- Stream live activities and engaging content on Instagram during Climate Café events- Collaborate and communicate with different event organizers to ensure a cohesive online brand identity- Build a long-term communication guideline for the international student market of the project Climate Café

Ha Noi

- Recruit and consult new customers to choose suitable educational pathways- Follow up with customers' study pathways, update customers about the program's seminar, extracurricular activities- Conduct customer service after sales: build up supporter network and strengthen relationships with customers- Respond promptly and politely regarding all messages, requests, inquiries, complaints, and deliveries from customers via phone call, email, and message- Be the interpreter and connect between the academic department (foreign staff) and other departments- Host centre's seasonal events and enlist new leads from events

Hanoi Capital Region

- Meeting and greeting tenants and visitors. - Responding promptly and politely regarding all messages, requests, inquiries, complaints, deliveries, etc. for tenants and/or visitors.- To be kept up to date on all information in regards to services and facilities both inside the property as well as the surrounding area and actively communicate such information to the tenants. - Monitoring and control of building access in cooperation with the Security Department. - Constant lobby cleanliness and order.

Hanoi Capital Region

- Receive and process internal service orders from 2000 Topica's internal staff- Assign high-level orders to suitable departments and answer queries and problems from internal staff via phone-call and email- Receptionist Team Leader: Resolve issues, Register payment, Recruiting team members- Cleaning Service Team Leader: Resolve issues, Register payment, and Stay connected with the Cleaning supplier- Edit contracts about Cleaning service- Support the company's event

Master Of International Communication, International And Intercultural Communication

The program of one and a half years has been giving me so many opportunities for different roles in the International Communication career.

Bachelor’S, English Business