Ha Duong Email and Phone Number

• Led the enhancement of UI/UX components across Zego’s Mobile Doorman app, resolving systemic design inconsistencies and ensuring a seamless user experience across Android and iOS platforms.• Executed advanced performance optimizations, addressing issues in dark/light mode, input validation, and overall interface responsiveness, leveraging React Native and TypeScript for refined application delivery.• Applied Agile principles using Jira, conducted comprehensive testing and troubleshooting of application features using TestFlight, developed test plans, and coordinated with engineers to resolve backend and frontend discrepancies in payment.• Strengthened backend data integrity by correcting synchronization issues between app and web platforms, implementing refined CRUD operations that enhanced data consistency and user experience.

• Managed and evaluated assignments of approximately 30+ students in an introduction to programming course, which included building websites using HTML, CSS, and JavaScript during class time.• Conducted office hours to mentor students in courses across the Computer Science Department with their programming assignments and projects, utilizing HTML, CSS, JavaScript, Java, and Python.

• Designed and deployed a custom Salesforce application, an automation tool that integrates with external systems, resulting in real-time data synchronization, streamlining sales processes, and enhancing data accuracy.• Proactively addressed performance issues within the application, such as slow page load and data volume impact using optimized SOQL queries and data archiving policies, optimized Apex code by rewriting Apex Triggers, and integrated user feedback.• Conducted user training sessions for a diverse user base, ensuring that employees at the site adopted the Salesforce application effectively, reducing user issues by 30%.

• Trained at the Artificial Intelligence Labs to learn machine learning basics alongside software engineers; learned about software design phases (requirements, design, coding, testing, deployment, support) & Java and Python frameworks