Ha Pham Email and Phone Number

- Providing one-on-one tutoring for students aged 6 to 18 involves delivering personalized instruction tailored to each student's unique needs, learning pace, and interests.- For primary school students (6-12 years old), the focus is on foundational skills in subjects like reading, writing, and basic math, according to the Ministry of Education curriculum. Lessons are often interactive, using visual aids, games, and hands-on activities to keep students engaged and actively participating.- For secondary school students (13–18 years old), instruction becomes more specialized, focusing on specific knowledge areas such as preparing for the Trần Đại Nghĩa entrance exam for grade 6, advanced English proficiency exams under the Cambridge system, natural sciences (middle school), and preparing for biology competitions for grades 9 and 12, as well as university entrance exams in block B (Math, Chemistry, Biology). Teaching strategies may include in-depth discussions on various topics, basic and advanced problem-solving exercises, and preparation for standardized tests or university entrance exams.- Across all age groups, one-on-one tutoring allows for prompt communication between parents, students, and tutors, addressing learning gaps to create a supportive and highly motivating learning environment.

- Teach and support students from grades 1 to 12 in English and Biology.- Experienced of preparing 12th-grade students for university entrance exams in English, achieving scores of 8.5+, through designing and providing engaging, dynamic images and PDF lectures. Actively use the AZOTA multiple-choice platform to encourage students to practice various test sets from North to South Vietnam, helping them to access a wide range of knowledge.- Participate in teaching Biology at all levels, especially in preparing advanced students for Biology competitions. Given the extensive and specialized knowledge of the subject, practical exercises are included, and students are trained to develop flexible thinking skills to avoid rigid application. Additionally, students are exposed to various types of exercises to enhance their knowledge.- Assess assignments and tests, providing detailed feedback to parents and students periodically. Monitor progress and suggest improvement measures, such as additional tutoring if there are gaps in knowledge.

- Create spreadsheets and reports on the procurement data of materials and related costs for fire prevention and firefighting services in accordance with Article 11 of Decree No. 79/2014/ND-CP on fire prevention and firefighting laws, which regulate the design of high-rise buildings.- Participate in organizing, guiding, and supporting customers who need to rent houses and rooms for living purposes at Trung Nhan Apartment 1, Trung Nhan Apartment 2, and Trung Nhan Apartment 3.- Directly participate in external relations with superiors, various departments, and inspectors to propose suitable terms ensuring the desires and long-term cooperation of both parties.

- Responsible for teaching Mathematics, Vietnamese, and English to a 6-year-old boy attending the international school "Pathway Tuệ Đức," which involves creating engaging and age-appropriate lessons that cater to his developmental stage and learning preferences.- Mathematics: Focus on fundamental concepts such as counting, addition, subtraction, shapes, and patterns, aligned with the curriculum of the "Chân Trời Sáng Tạo" textbook by the Ministry of Education and Training. Utilize visual aids, interactive games, and hands-on activities to make learning enjoyable and concrete.- Vietnamese: Emphasize basic language skills, including the alphabet, simple vocabulary, and reading common conversational sentences aloud. Incorporate storytelling, songs, and poetry to enhance listening and speaking skills, and use picture books and flashcards for reading practice.- English: Teach foundational skills such as the alphabet, phonics, simple words, and basic sentence structures according to the Cambridge curriculum. Combine interactive electronic activities, such as Raz-Kids software, with songs, games, and storybooks to build the child's vocabulary and comprehension.- In all subjects, maintaining a positive and encouraging learning environment is crucial, especially when teaching a child with tendencies towards hyperactivity and inattention. It is important to adjust the pace and teaching methods to meet the child's individual needs and interests.

- Flexibility in using English: Frequently used for communication as nearly 70% of customers are foreigners, so I had to learn how to speak and express myself to ensure customers understand, since the menu is entirely in English. For example, when the upstairs curtains were broken, an elderly American man complained about the facilities, and I had to proactively communicate and explain appropriately to provide the best customer service for him.- Learning to be quick and sharp: Due to the large number of customers, as a barista, I needed to be fast in positions like sales 1, 2 (food counter), or as a mastrena or CBS. I worked 5 out of 6 mornings a week. For example, during the buy 1, get 1 free HALLOWEEN promotion, I had to fully rotate between the mastrena and CBS positions. In the mornings with breakfast combo pastries, I had to remember the types and names of the pastries and their baking times.- Baking: One of the most memorable positions. When standing at sales 2, I had to oversee merchandise, clean the area, occasionally help with and deliver drinks, but most importantly, bake pastries. I had to remember the English names, appearance, and baking times of the pastries, and occasionally, the items would change each season, which greatly trained my memory and required me to continually improve my English.- Sales: Besides improving my English, I needed persuasive communication skills to boost sales. For example, I became partner of the week three times in a row and partner of the month once. Additionally, to handle the large volume of customers efficiently, I had to remember the categories of drinks and pastries and note details for customers as each one has different preferences.

- Launched and introduced to customers the premium Mid-Autumn Festival cake line "Full Moon Reunion with Highlands" with four flavors: PhinDi Choco, mixed bird's nest, roasted chicken with ham, and salted egg green bean. The price is 455,000 VND per combo box of 4 flavors. Over 300 boxes were sold at the Le Van Sy branch (Phu Nhuan) during the "Mid-Autumn Battle" in the Vietnamese Mid-Autumn cake market in 2022.- Maintained consumer satisfaction and desires at 100% by meticulously and detailedly recording special requests from the preparation department, such as less sweet, no cream, from customers with orders of 63 items, including drinks and pastries.- Eagerly and enthusiastically learned and memorized service activities and prepared over 15 popular drinks on the menu to flexibly support colleagues in other departments during busy days such as National Day, October 20th, Lunar New Year, etc.