Senior Business Intelligence Analyst
Promoted to Senior position (project based), in charge of AI Callbot, Virtual QC and other initiatives at Collection Center
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Ha Phuong Phan is listed as AAS Scholar'25 | MCom Student @USYD | Data Analytics | Business Information System based in Australia. AeroLeads shows a matched LinkedIn profile for Ha Phuong Phan.
Ha Phuong Phan previously worked as Senior Business Intelligence Analyst at Vpbank and Collection BI Analyst at Vpbank. Ha Phuong Phan holds Master Of Commerce, Data Analytics For Business, Business Information System from University Of Sydney.
Currently MComm student at USYD - among top 18 universities worldwide - under Australia Awards Scholarship, specialised in Data Analytics and BIS, also FRM candidate. I have 3 years of experience in Collection Center at VPBank as a Senior Business Intelligence Analyst, rotating among Analytics, Strategy and Project team. During my experience, I have led team of 20 members to conduct AI Callbot and several initiatives into Collection system to enhance the bank competency in resolving NPL.Be resilient, with great adaptability and readiness to learn new things. Eager to work in a fast-paced environment and leverage analytic, critical thinking skills to contribute to corporate achievement.
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Hanoi Capital Region
Promoted to Senior position (project based), in charge of AI Callbot, Virtual QC and other initiatives at Collection Center
Vietnam
- Project Manager of AI Callbot project, leading team of 20 members, implementing call bot into debt collection activities of low risk segment to enhance operations, save headcounts and improve collection performance- Project Manager of 4 perrformance excellence projects, in charge of planning, budgeting and assessing, contributes to 10% improvement in performance of Collection Center.- Risk team member of integration project for new product at Cake by VPBank: built technical documents, tracked project progress, co-worked with IT division for data integration, did analysis on project risk,...- Manage strategy for portfolio of 1 billion customers, assessing effectiveness of strategy pilot- Use skills in SQL Server and Excel to extract and refine data daily from different sources to build regular report relating to collection performance. Detect business issue via data and propose initiatives to innovate business activity. - Other ad-hoc tasks
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Ha Phuong Phan is listed as AAS Scholar'25 | MCom Student @USYD | Data Analytics | Business Information System.
Ha Phuong Phan is based in Australia.
Ha Phuong Phan has worked for Vpbank and Vndirect Securities Corporation.
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Ha Phuong Phan holds Master Of Commerce, Data Analytics For Business, Business Information System from University Of Sydney.
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