• Design, build, and improve the company website front-end using WordPress and Elementor.• Conduct research, and gather user experience and customer feedback to enhance the user interface.• Monitor website performance and conduct testing to ensure optimal functionality.• Provide technical support and troubleshoot usability-related issues as needed.

• Responsible for taking and serving orders and resolving customer queries.• Assisted in organising store merchandise racks and displays to promote and maintain visually appealing environments.• Worked closely with the Deli team to provide excellent and timely service, ensuring smooth operations during busy periods and maintaining high customer satisfaction.

• Collaborated with a diverse student team from Monash (Malaysia and Australia Campus) and the University of Warwick to develop a market entry strategy.• Conducted in-depth market research and SWOT analysis to identify the most suitable industries and organisations for Analis to target as a third-party Security Operation Centre (SOC) provider.• Successfully presented and delivered a report summarising findings with an infographic for public release.

• Communicated effectively with customers to take orders and answer queries.• Processed cash and card payments using the point of sale (POS) system.• Prepared and served orders according to specific requirements within a short time frame.• Assisted in setting up the store and food preparation during opening and closing.• Monitored stock levels and created daily inventory reports.