Nicolas Haag Email & Phone Number

Luxembourg City, Lu

Luxembourg, Luxembourg

At SFEIR, a leading-edge software development company, I serve as the Delivery Manager.As the head of the Digital Factory, I embrace a servant leadership approach. My primary objective is to effectively deliver strategic software products to our clients. I serve as a facilitator, empowering and supporting teams while swiftly resolving any impediment that hinder their progress. By cultivating a collaborative and self-organizing environment, I encourage the team to take ownership of their work. I establish realistic roadmaps for product delivery, define the products' vision and strategy, and prioritize tasks to ensure timely completion. In this context, I work both on a time & materials basis at our customers' sites (mainly at Enovos) and on fixed-price projects within the agency.Here are my key responsibilities:• Defining and documenting project scopes and resource requirements• Determining and managing priorities based on team capacity, optimizing productivity and value delivery• Establishing clear and achievable timelines for deliverables• Prioritizing and managing the different Product Backlogs, enabling teams to focus on delivering the most valuable features• Leading and managing cross-functional software development teams, fostering a Scrum-driven environment of collaboration and self-organization• Ensuring regular product deliveries, promoting incremental development and frequent feedback loops• Reporting to both customers and the managing director on service delivery, assessing performance against SLAs and KPIs• Collaborating during the pre-sales process to understand client requirements and technical specifications• Maintaining high team morale and performance, even in challenging situations• Ensuring customer satisfaction by effectively managing the budget while delivering quality outcomesBy fulfilling these responsibilities, I contribute to successfully deliver high-quality services that align with modern project management principles.

France

Classified activities within a unit directly under the French General Staff, dedicating 10 to 20 days annually to this role.

Luxembourg, Luxembourg

As an IT Project Manager, I have managed a diverse portfolio of 10 medium-sized projects, overseeing the entire project lifecycle from business requirements gathering to project closure. Here is a summary of my key responsibilities:• Collecting, defining, and documenting project scope, ensuring alignment with business objectives• Evaluating risks and impacts on both IT and business aspects, proactively addressing potential challenges• Providing valuable insights and challenging solutions, offering expert advice to optimize project outcomes• Creating and monitoring project plans and budgets, ensuring efficient resource allocation and cost control• Leading project administration tasks, including scheduling, resource management, and coordination of project activities• Providing progress reports to relevant stakeholders, keeping them informed about project status and milestones• Facilitating collaboration among project sponsors, providers, and IT teams, ensuring effective communication and synergy• Ensuring the quality of all project deliverables, conducting thorough reviews and implementing appropriate quality assurance measures• Supervising IT technical staff and external providers, fostering a collaborative and productive working environmentBy effectively managing these responsibilities, I have consistently delivered successful projects, meeting objectives within defined timelines, budgets, and quality standards.

Lyon, France

As a Product Owner within a collaborative and multidisciplinary Scrum team, I played a crucial role in overseeing and delivering an information system focused on customer complaint processing and teleoperations analysis.Here is a summary of my key responsibilities:• Anticipating, gathering, and formulating business needs, ensuring alignment with organizational objectives• Creating clear and concise User Stories that effectively capture requirements and guide development efforts• Supplying and prioritizing items in the Product Backlog, ensuring the team works on the most valuable features first• Producing models and visual representations to enhance understanding and facilitate collaboration within the team• Defining acceptance criteria to ensure the delivery of high-quality, customer-centric solutions• Conducting thorough functional testing to validate system functionality and user experience• Providing third-level application support, resolving complex issues and ensuring system stabilityBy fulfilling my role as a Product Owner, I made significant contributions to the successful development and delivery of the information system, resulting in a remarkable growth of daily sessions by over 40%. Together with the team, we achieved exceptional outcomes that positively impacted both our customers and the organization as a whole.

Lyon, France

As an IT Business Engineer, I have been part of a team driving the technical and business development of a major account in the energy sector in Lyon. Here is a summary of my key responsibilities:• Business development: Responding to call for bids, preparing and participating in client presentations, and proposing strategic offers• Pre-sales activities: Identifying client needs, generating creative ideas, and crafting compelling business proposals• Recruitment: Conducting recruitment interviews, negotiating wages, and overseeing the continuous improvement of the recruitment department, resulting in 13 successful hires• Management of consultants on mission: Monitoring missions and projects, providing expert coaching, and proactively addressing any issues• Career management: Overseeing the career progression of up to 25 engineers, monitoring their skill development, and conducting annual performance reviews• Financial and administrative management: Efficiently managing consultants' expense accounts, validating leaves, and ensuring timely invoicing while monitoring outstanding debtsMy contributions have not only fostered the growth and success of the organization but have also resulted in an exceptional revenue growth of +160% within my sector.

Lyon, France

As a Backend Developer, I have been involved in the study and development of Fiducial's entreprise social network, hosted on its intranet. The goal was to provide employees with collaborative features such as media management, wiki, and project monitoring, using existing open-source components.Here is a summary of my key responsibilities:• Identifying business needs and requirements• Creating the technical design for the modules and implementing them on the existing intranet infrastructure• Researching and evaluating open-source components and frameworks to use as the foundation for the modules• Developing additional web modules to meet specific requirements using the Spring framework• Integrating the web modules into the intranet systemThrough my expertise and contributions, I have helped enhance Fiducial's Intranet system, enabling efficient collaboration and improving the overall productivity of the organization.

Pont-De-L'Isère, France

As a Backend Developer, I played a role in the development of a web platform for Sodimas, the leading manufacturer of elevators in France. The objective was to create a comprehensive solution that provided real-time information about elevators, enabled alert notifications for identified defects, and allowed remote control access from anywhere, at any time.Here is a summary of my key responsibilities:• Collaborated in defining project requirements, ensuring alignment with Sodimas's objectives• Designed efficient database structures and optimized queries to enhance performance• Developed robust APIs utilizing the Symfony framework, enabling seamless integration and functionality• Conducted comprehensive functional testing to ensure the platform's reliability and performance.The result was a fast and responsive platform, with an average load time of 1.16 seconds for the entire homepage, including CSS, images, and JavaScript.This successful platform was ultimately offered to Sodimas's clients, positioning the company as a prominent player on the international stage. Notably, the platform proved to be significantly more cost-effective for customers, offering a cost reduction ranging from 10 to 50 times compared to competing solutions.

Edinburgh, Scotland, United Kingdom

During my internship as a Network Engineer, my primary objective was to design and implement a network of independent internet nodes capable of providing reliable internet connectivity in remote rural areas without the need for traditional wired connections.The project was successfully executed using Raspberry Pi devices, leveraging their capabilities to establish and maintain stable internet connections.Through this internship, I gained valuable experience in network engineering, honing my skills in Linux administration, wireless networking, and various protocols. My contributions have helped bridge the digital divide in rural areas, enabling access to the internet and promoting connectivity for communities in need.

Engineering Degree In Computer Science (M.Sc.), Computer Science And Networks

During my academic journey, I pursued an engineering program that encompassed a 2-year preparatory course followed by a 3-year specialized.

School Of Computer Science And Communication

During my fifth year of studies, I had the opportunity to participate in an academic exchange program at the renowned Royal Institute.

Scientific Pathway, Mathematical Specialization

I successfully completed my scientific Baccalauréat at Lycée Jules Froment in Aubenas, France. As a part of the European section, I gained.