Haakon Lean Email & Phone Number

Milwaukee, Wisconsin, United States

-Remotely manage projects ranging in urgency and complexity ensuring consistent service outcomes; through fostering and leveraging service provider relationships, escalating with urgency, and coordinating with internal and external teams-Train new employees -Manage Email inbox triaging a wide array of emails to support sales and operational functions for the line of business -Work with cross functional teams to revamp the internal and customer facing project request entry workflow -Present on operational functions in my line of business to new Account Managers

-Oversaw and managed service requests across 60 US markets by coordinating with service providers to ensure on-time service; through negotiating customer-focused outcomes, problem solving, and prioritizing in high stress situations-Onboarded and trained new interns on conducting and assisting with operational activities -First Full Time Employee in role managing urgent service events into the evenings-Worked with cross-functional teams to improve service provider compliance-Participated in the Direct Supply Emerging Leaders Program

-A 12-month administrative residency in a long-term care facility that provided further insight into the healthcare field and provided application of academic coursework to a healthcare setting.-Held Leadership Responsibilities -Led New Hire Orientation-Supervised the Activities Department while Department head was on leave -Implemented flexibility program and monitored impact on performance of activities of daily living and health outcomes

Master Of Business Administration - Mba, 3.87

Bachelor Of Business Administration - Bba, Health/Health Care Administration/Management, Overall: 3.58 - Major: 3.87