My responsibilities as a Frontline Student Assistant at the Smith Career Center include: - Serve in a customer service capacity by identifying/addressing pertinent student needs through various channels, emphasizing strong interpersonal skills. - Articulating to students the purpose of the Career & Professional Development Center, as well as its services, resources, staff, and the different programs that the University offers.- Providing assistance to staff members with special projects.- Assist customers in their donations to the Career Outfitters.- Juggle multiple tasks including project coordination, phone calls, and appointment scheduling, showcasing exceptional multitasking abilities. - Directed visitors and callers to the appropriate resources, locations, personnel, and programs, ensuring seamless access to support and information.

- Conducted an extensive analysis of 250+ management research articles over a 10-week period, categorizing each article using 26 distinct criteria, including research focus, design, statistical analysis, sample characteristics, among other data points. - Utilized Microsoft Excel to code and organize data, creating a comprehensive dataset accounting for 25% of the entire project. - Contributed to the development of a database used by a research team of 8, enhancing the efficiency and quality of ongoing research. - Coordinated with team members and mentors to refine coding criteria, share insights, and reduce coding discrepancies.- Identified trends and patterns in research methodologies, contributing to a refinement of research protocols and allowing for easier categorization of certain journals.- Continually developed and maintained a thorough research database that streamlined data retrieval and analysis, significantly improving team efficiency.

As a Student Life Coordinator at Virginia Western Community College, my responsibilities included - Assisting in organization of large student events, fairs, and recreational trips.-Presenting and advertising Fitness Center amenities and resources in front of large groups of new students. - Greeting guests, answering phone calls, transferring calls, taking messages, and effectively relaying pertinent information across multiple channels to the necessary supervisor.-Demonstrating adaptability by meeting the changing needs of supervisors, students, guests, and faculty members.- Managing equipment deliveries and sorting/stocking goods for student food pantry. - Creating new student ID's using various production software. - Assisting students in their various and unique problems ranging from academics, fitness, and general student life and school involvement.- Facilitating check in/out of school equipment and rental bikes.