I have over 10 years of business management experience in retail sales and the service industry. I also have a proven track record in solid leadership, collaborating with team members on strategically presenting in front of C-level executives. In addition, I’ve been successful in implementing innovative techniques to increase sales and to guide my team members in achieving set goals for the company.Specialities: Direct sales, Payroll, Customer Service, Employee Management, Training, Recruiting, Microsoft Office, Sales Managment
Baja Insurance
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ManagerBaja Insurance Aug 2011 - Present
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ManagerBaja Insurance Aug 2011 - PresentResponsible for overall sales functions and employee management for four officelocations· Effectively lead and motivate employees through implementation of in-house training andincentive plans, resulting in increased productivity levels and employee satisfaction· Meet the forecasted revenue by implementing creative techniques and planning innovativemarketing events to attract new clients· Recruit, interview and train new team members. Monitoring their progress and guidingthem though the learning stages· Enhance customer-satisfaction ratings by resolving all customer concerns and ensuring ahigh degree of accuracy in all transactions· Creating reports on sales, employee performance and client satisfaction on a dailybasis
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Owner/ManagerT-Mobile Sep 2010 - Aug 2011Bellevue, Wa, UsAssist the sales team in exceeding customer satisfaction and reaching sales objectives· Set prices on products based on industry and competitor trend and following competitorpractices carefully· Hold P&L accountability; manage sales analysis, forecasting, and budgeting· Order, distribute and keep store merchandised in accordance with company guidelines toensure maximum sales impact· Oversee employee relations encompassing staff recruitment, training and performanceevaluation· Resolve any customer related issues and concerns, thereby helping a team member closeon a sale -
Assistant ManagerSprint Feb 2008 - Apr 2010Achieve planned sales quota by ensuring exceptional customer service and detailedproduct knowledge· Create weekly inventory reports based on sales and customer demand· Hold weekly meeting to inform employees on upcoming sales targets and expectations· Perform daily monetary opening and closing procedures bases on company guidelines· Keep store manager and district manager informed on employee's daily sales performance· Create reports on customer complaints and concerns for store manager to review
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Store ManagerA To Z Beverage Jun 2006 - Nov 2007Prepare and track sales budgets, consistently meeting a monthly volume of $100,000· Hire and train new employees along with maintaining employee retention· Keep daily dialogue with vendors to ensure insure accurate inventory flow· Map potential customers and generate leads for the business through various marketingtechniques· Keep the store clean, organized and well displayed to ensure maximum sales· Responsible for daily and monthly cash flow and banking
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Senior Sales RepresentativeSprint Nov 2005 - Jun 2006Ensure maximum sales ticket by introducing and selling new features and plans to customers· Maintain customer satisfaction through continuous problem solving· Perform daily cash count and ensure proper cash for the entire store· Help the manager to keep the location well equipped and organized· Create weekly reports on all returns, damaged merchandise and respective resolution· Create daily inventory reports by counting all items in stock and coinciding it withsystem reportsAchievements· Sprint - Received award for highest sales in district, 2010· T-mobile - Increased sales by 25 percent over a 6 month period, 2011· Baja Insurance - Introduced innovated schemes to inspire employees to sell at theirmaximum level and increased sales by 25 percent
Haas Gilani Skills
Haas Gilani Education Details
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University Of WashingtonBachelors Of Business Administration -
Bellevue CollegeArts And Science
Frequently Asked Questions about Haas Gilani
What company does Haas Gilani work for?
Haas Gilani works for Baja Insurance
What is Haas Gilani's role at the current company?
Haas Gilani's current role is Manager at Baja Insurance.
What schools did Haas Gilani attend?
Haas Gilani attended University Of Washington, Bellevue College.
What skills is Haas Gilani known for?
Haas Gilani has skills like Leadership, Management, Sales Operations, Customer Satisfaction, Forecasting, Training, Sales.
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