Key Achievements:● Created process for HRIS analyst to track issues and ensure timely completion● Implemented new audit process to ensure data accuracy in Dayforce HCM system● Documented full scope of People Operations processes● Led a full employee file audit, ensuring all documents were appropriately named and stored in the proper locationRoles & ResponsibilitiesManager, People Operations (November 2023 – Present)● Lead and mentor a team of 3 specialists (and an office assistant) overseeing People Operations, Benefits, Compliance, and Facilities.● Key partner during integration over to Optum/UnitedHealth Group, supporting the Benefits, 401k, Payroll, People Technology, and Reporting workstreams● Improve and enhance People Operations processes, ensuring utmost efficiency for the employee lifecycle● Continuously evolve onboarding and new hire orientation program, with the goal of delivering an exceptional experience for all new starters● Regularly update and streamline all People Ops document templates

(Impacted by a Reduction in Force)Key Achievements:● Successfully designed and implemented HR Operations Jira Service Desk queue. This consisted of building out the front end experience for HR Business Partners to submit lifecycle change requests, in addition to creating the support user process for the HR Operations team.● Redesigned semi-monthly Payroll audit process by implementing a peer audit system consisting of multiple Workday reports that would tie out with corresponding Jira tickets. This process saved HR Ops and Payroll teams hours of time each pay period and accounted for data accuracy in Workday.● Successfully partnered with IT to redesign company’s “Subteam” process (the automatic provisioning of roles and security groups housed in Workday) by documenting each proposed workflow iteration, in addition to creating training materials for managers and department leaders● Built out logic to streamline and automate Navex legal compliance course assignments● Created automatic alerts for managers around Contingent Worker end dates, ensuring they receive multiple notices as end dates approached, ensuring compliance around extensions and offboardingRoles & ResponsibilitiesPeople Operations & HR Manager (December 2021 – April 2023)● Leader of the People Operations function while mentoring and ensuring direct reports’ success in day-to-day operations● Own and manage compliance programs, including SOX, EEO-1, and DFEH audits, as well as identifying and solving for any gaps in internal processes.● Maintain vendor relationship with Sterling and set up background check packages for international business expansion locales● Lead efforts to enhance Workday onboarding process and background check integration● Oversee global New Hire Orientation program, advising team on continual enhancements and updates● Continuously recommend process improvements and Workday enhancements, seeing each one through to completion as feasible

Key Achievements:● Designed and launched new process around executive contracts to resolve uncertainty among all stakeholders● Updated and harmonized all company change letters to achieve alignment among operating companies● Created new process around Visa data entry into Workday for new and existing hires, to ensure all data gets captured and Payroll receives all relevant updates● Documented and implemented end-to-end company transfer process, which ensures no disruption to employee access● Optimized Service Desk case ticketing system to reduce unnecessary back and forth, as well as simplifying case identification for all team membersRoles & ResponsibilitiesHR Operations Lead (July 2020 – December 2021)● Manage team of 3 HR Operations Specialists, mentoring and ensuring success in day-to-day operations, as well as helping each achieve desired career growth● Subject matter expert on multiple ongoing company projects● Continually seek and implement process improvements● Audit bi-weekly payroll data to ensure accurate compensation for all employees

(Impacted by a RIF)Key Achievements· Implemented and led transition for change in immigration legal services provider from local law firm to Envoy Global, Inc. Estimated cost savings to the company was 60k annually.· Designed company’s immigration policy· Implemented and managed contingent (temporary) worker hiring process, which reigned in exorbitant spending and created a structure which was non-existent prior· Redesigned company’s Sick and PTO policy to increase equity and ease administrative burden· Revamped semi-monthly Workday audit process (to guarantee data accuracy for Payroll and Audit teams) by streamlining reports and eliminating redundant audit steps. This resulted in significant time savings, reducing audit time from over half a day to under an hour.· Created detailed, step-by-step guides for all HR Operations tasks, including making subsequent updates as necessary. This ensured compliance with internal audit and allowed for seamless transfer of knowledge due to any unforeseen circumstance.Roles & ResponsibilitiesSenior HR Operations Specialist (June 2018 – July 2020)· Provide company-wide, daily support for all HR Operations related needs · Responsible for all company immigration needs· Advised and tested new Workday features and enhancements in multiple test environments · Responsible for semi-monthly 401k upload from Empower to Workday · Audit I-9 data for all new hires and ensure proper integration from Workday to E-Verify · Complete annual workers’ comp audit with outside vendor· Responsible for semi-monthly hourly timekeeping process, including analyzing hours worked and ensuring all time entered gets paid accurately· Achieve and expedite process improvements for day-to-day operations· Mentored multiple Ops specialists to ensure they were set up for success· Process employee life cycle HR system data transactions· Maintain comprehensive knowledge of HR programs, plans, policies, processes, payroll, and HR systems

Key Achievements· Subject Matter Expert on the Oracle Fusion HCM implementation project · Partnered closely with Senior Global Mobility/Immigration Manager to create and train HR on I-9 re-verification process· Streamlined termination process to remove redundancies and eliminate most shipping costs· Mentored current and new HR Operations team membersRoles & ResponsibilitiesSenior HR Operations Specialist (2012 – 2018)· Provided daily global support to client group (Activision Publishing) for all HR Operations related questions, concerns or issues· Trained new HR Generalists in use of Oracle Fusion· Partnered with internal and external audit teams to ensure compliance with Sarbones-Oxley requirements· Reviewed and processed executive contract details into HR system of record, including but not limited to term agreements and equity allowances· Collaborated closely with global HR Operations team to assure payroll deadlines are met with utmost accuracy based on established audit procedures· Partner with internal Payroll and HRIS teams to ensure pay accuracy on a bi-weekly basis· Lead ad hoc projects such as Reductions in Force and I-9 system complianceHR Operations Specialist (2010 – 2012)· Processed employee life cycle HR system data transactions for US, Canada, and Europe · Drafted separation agreements in conjunction with Legal team for involuntary terminations on both small and large (RIF) scales· Facilitated the weekly new hire orientation and Kronos training· Subject Matter Expert on 2012 Kronos upgrade· Maintained comprehensive knowledge of HR programs, plans, policies, processes, payroll, and HR systems