Kyle Haas Email & Phone Number

Louisville, Kentucky Area

● Works directly with IT Professionals to upgrade aging infrastructure and implement best practices.● Supports companies of all sizes with everything from virtualization to installing new printers.● Regularly implements and troubleshoots Office365, Veeam Backup, Datto Backup, and Fortigate Firewalls.● Maintains extremely high client satisfaction as a primary engineer.● Works with companies to increase Microsoft Security Score and implement email filtering, MFA, O365 Backup, etc.● Successfully led efforts to restore and harden whole environments after clients fell victim to cyber-attacks.● Serves as a mentor to entry-level engineers and regularly assists helpdesk team directly.● Has worked alongside senior management to interview candidates for our consulting team.● Regularly holds position among top engineers for both billable numbers and productivity.

Louisville, Kentucky Area

● Performs regular maintenance on client servers and workstations, as well as internal workstations; uses Connectwise ticketing system to track issues and client correspondence.● Regularly working within several client environments as a Total IT engineer--managing users, software, files and permissions, printers, product licensing, sync to Office 365, etc.● Created and maintains Microsoft Deployment System and custom Windows images for internal use; streamlined our deployment process and reduced PC-setup time to under an hour.● Regularly educates and shares knowledge with clients and other Mirazon employees.● Quickly learns and adapts to specific client issues and needs, often involving never-before-seen software.● Contributed to company events and actively researched for blog post material.

Louisville, Kentucky Area

● Performed regular maintenance on countless systems of companies and homes around Louisville.● Regularly solved issues remotely and on-site for small and large clients.● Managed servers, Active Directory, networking equipment and networked devices such as printers, NAS, etc.● Personally solved issues relating to Metro Public Safety (MPS) application rollout for Police, Fire, EMS.● Able to adapt, research, and solve complex and one-of-a-kind issues as they appeared.● Communicated effectively with clients at all levels, and on a level that is easy to understand for all.

Prospect, Kentucky

● Highly experienced in diagnosing and repairing software and hardware issues.● Regularly provided tech advice online and provided support for residential and SOHO clients.● Routinely recommended affordable and effective upgrades for contacts all over Louisville.● Hand-built and tested hundreds of PCs, and completed many total laptop-reconstructions.

Louisville, Kentucky Area

Standard duties of a lab technician at Algood Food Company include:-Performing routine testing and checks, to confirm that product is within required specifications-Managing lab supplies and communicating with supervisorsI go above and beyond my duties every single day by devoting extra time to special projects, double-checking SOPs for integrity, and performing special tech-related tasks. I am the go-to guy when there is a problem, a technical inquiry, a computer issue, or when any type of troubleshooting is needed.

Louisville, Kentucky Area

I was a member of the FAST team. We provided first aid support to local events, including Kentucky Fair Grounds and other Louisville events.

Bellarmine University

Researching molds' ability to grow on embalming fluid and embalmed tissue. Great experience with growing mold cultures on both gelatin and liquid media, as well as public speaking experience and time management.

Bachelor Of Arts (B.A.), Biology

Activities and Societies: Emergency Response Team Coordinator and Volunteer EMT Honors Program Graduate

It Systems Administration And Support, Summa Cum Laude (4.0 Gpa)

Finished the IT Admin and Support Certification course at Sullivan at the top of my class. It was very enjoyable, and I look forward.