Habeeb Olayinka Agunbiade

Habeeb Olayinka Agunbiade Email and Phone Number

Human Resources Manager @ Critiview
Abuja, Federal Capital Territory, NG
Habeeb Olayinka Agunbiade's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
About Habeeb Olayinka Agunbiade

A versatile and hardworking fellow, Smart, Humble, and Team leader, Fun to be with and Results–driven, logical and methodical approach to achieving tasks and objective, Good interpersonal skills, Results Oriented, Hardworking, dedicated, self-motivated and enthusiastic young graduate, Professional, polite and knowledgeable in creating new innovation and growth within an organization, Determined and decisive use of initiative to develop effective solutions to problems, Business Development, Good Manners, Operability and Commitment, Organizational Capacity, Verbal and Written Communication and Ability to work with others. Strongly dedicated and resourceful executive assistant with an excellent record of success in executing administrative and managerial duties in achieving internal operational efficiency, I desire to develop my career further in operational management and administrations where my passion for operational excellence and relational management would be completely deployed and my skills enhanced,

Habeeb Olayinka Agunbiade's Current Company Details
Critiview

Critiview

View
Human Resources Manager
Abuja, Federal Capital Territory, NG
Website:
critiview.com
Employees:
6
Habeeb Olayinka Agunbiade Work Experience Details
  • Critiview
    Human Resources Manager
    Critiview
    Abuja, Federal Capital Territory, Ng
  • Latoken
    2Nd Line Customer Support Manager
    Latoken Nov 2022 - Present
    Lagos, Lagos State, Nigeria
    98% tickets satisfaction rate and most issues solved within 24h via Zendesk and Backoffice• Manually Review Withdrawals in Checking promptly on Grafana• KYC Review from First Line via Backoffice (React platform)• Escalate Tickets that need extra access to the technical support team for Resolution via Jira, ClickUp, and Slack• Use of Dbeaver for User information review and change of wrong information• Response to Reviews via Google Console, Trustpilot, and Appstore• Cases follow-up to convert users to 5 stars users and flag spam reviews• Monitor Network nodes on Graylog for prompt reports and resolution in crises.• Fiat deposit issues resolution in collaboration with the Fiat team and Technical support
  • Latoken
    1St Line Customer Support Manager
    Latoken May 2022 - Nov 2022
    • Prompt response to & complete resolution of user's issues via Zendesk Live chat with 95% Chat• Satisfaction rate and Average response time of 60secs.• Answer Telegram Chats and Delete Spam or Advertisement messages• Creating Tickets and escalating to 2nd-Line CS Manager for further resolution
  • Emmanuel Alayande College Of Education
    Education Assistant
    Emmanuel Alayande College Of Education May 2021 - Apr 2022
    Oyo, Nigeria
  • Association Of Business Educator (Aben) Student Wing
    President
    Association Of Business Educator (Aben) Student Wing May 2019 - Nov 2020
    Kwara State University
    Preside and Mentored over 400 students as their leading voice and also serve as the intermediary between the student and the department with notable acheivement.
  • Association Of Business Educator Student Wing Kwasu
    Public Relations Officer
    Association Of Business Educator Student Wing Kwasu Jun 2018 - Apr 2019
    Kwara State Univesity Malete
    Serve as the speaker of the student and also the link of communication between the student and the executive.
  • Manchester Sustainable Development Goals Network
    Volunteering Staff
    Manchester Sustainable Development Goals Network Mar 2018 - Oct 2018
    Kwara State University (Kwasu)
  • Sustainable Development Goals (Sdgs) Connect™
    Student Volunteer
    Sustainable Development Goals (Sdgs) Connect™ Mar 2018 - May 2018
    Kwara State University (Kwasu)

Habeeb Olayinka Agunbiade Education Details

  • Kwara State University
    Kwara State University
    Second Class Upper

Frequently Asked Questions about Habeeb Olayinka Agunbiade

What company does Habeeb Olayinka Agunbiade work for?

Habeeb Olayinka Agunbiade works for Critiview

What is Habeeb Olayinka Agunbiade's role at the current company?

Habeeb Olayinka Agunbiade's current role is Human Resources Manager.

What schools did Habeeb Olayinka Agunbiade attend?

Habeeb Olayinka Agunbiade attended Kwara State University.

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