Architect/Analyst on the Salesforce Team, Salesforce Certified Administrator since 2022.Led implementation and technical buildout of Sales Cloud, producing visibility into data for $10 Billion in Bids. Directed CPQ Implementation strategy with Salesforce to replace a 10 year old Excel driven process.Consolidated 18 different subsidiaries into 1 bidding platform, while supporting all unique factors of each business case.Support launch of the platform with User training, documentation and live Q&A with team of over 250 active users.Phase and Sprint based timelines to complete data cleanup, system advancements and updates.

Served as an on-demand staff trainer, implementor, and support staff when needed.Familiar with the TargetX CRM, and the Salesforce Platform.Worked, in partnership with staff to help advise on best practices for using the platform and its products.Onboard new departments and business practices to the CRM platformWorked alongside IT team to facilitate data import/cleanup/export and reporting

Coordinate travel, events, and representation of the company at approximately 30 onsite client trainings a year.Identifying, Troubleshooting , and resolving customer support tickets.Collaborated on the launch of a online learning program for our clients by providing video walkthroughs, text based directions, and short form video tutorials.Served as an on-demand client trainer, implementor, and support staff when needed.Familiar with the TargetX CRM, and the Salesforce Platform. Worked, in partnership with clients to help advise on best practices for using the platform and its products.

Meet recruitment goals for applicants and enrollment for my assigned programs To organize, maintain and promote all recruitment in my programs included hosting weekly information sessions and program specific events. Manage online community and help grow brand on social network sites. Oversee hundreds of applicants and lead them to meeting submission and registration deadlines. Research, locate, schedule and attend events promoting our program offerings. Project lead for department's email marketing campaigns.Coordinate and curated department's webpages and CRM.

Write guides for popular mobile games and other assignments , screenshot capture, shoot video walkthroughs.Suggest new titles for coverage, promote content via facebook/twitterexamples:http://guides.ign.com/guides/101584/http://www.ign.com/articles/2014/04/16/boom-beach-review

Coordinate event coverage and representation of the company at major industry conventions. Grow brand awareness and reach through various social media outlets.Strategically planned content and scheduled posts.Event research and talent coaching.Post interviews and news reports for the company blog.Video content script writing and directing.

Growing brand awareness with store employees and customers in assigned entertainment outlets. Respond to questions/requests/tech support issues in assigned store.Conduct training and in-store presentations of new products.Troubleshoot, inventory, and customer service for assigned store. Direct customer contact and sales on any and all Sony branded entertainment products.

Coordinate travel, events, and representation of the company at over 25 industry conventions a year, including San Diego Comic Con, New York Comic Con among others. Grow brand awareness, outreach and viral reach through social media outlets.PR and network with press outlets to grow awareness of the company and its announcements. Respond to fan questions/requests.Creation of unique content for the company website and social media outlets.Updating the website with new releases, sales, announcements and features.Ran a successful $175,000 crowd-funding campaign to expand the companies brand into a new entertainment medium.Conducting and scheduling interviews personally and for company executives. Co-produced and co-starred in web-series to expand company's digital footprint.freelance comic book writer.Troubleshoot, inventory, and customer service for company web store. Oversee complete re-launch of company web site.

Won E3 Blogger contestMember of the League of One blogging team covering video game news, previews, reviews and features.

• Meet recruitment goals for applicants and enrollment for my assigned programs • To organize, maintain and promote all recruitment in my programs included hosting weekly informations sessions and program specific events. • Manage online community and help grow brand on social network sites. • Oversee hundreds of applicants and lead them to meeting submission and registration deadlines. • Research, locate, schedule and attend events promoting our program offerings. • Lead contact for all gaming program questions, helped create advertisements, articles for University marketing campaign. • Edit, maintain and update program webpages.

Meet recruitment goals for inquiries, applications, admittances and enrollment. Research, locate, schedule and attend events promoting our program offerings. Edit, maintain and update program webpages.To organize, maintain and promote all recruitment in my territory, which included 30% of my time traveling; Maine while also maintaining contact with students from several other states. Manage two remote recruiters in Rhode Island. Oversee the work of several student workers. Project lead for recruitment initiatives.

Resident AssistantStudent Patrol ManagerTheater Department Office AssistantTour Guide