• Performed analyses by querying network data and present insights to cross-functional team and stakeholders including CXOs in form of automated Power BI dashboards to drive effective decision-making.• Managing end to end performance reporting the complete technology value chain. In-depth analysis and reporting of the network services. • Generated insights to develop understanding of customer base of Prepaid & Postpaid Segments.• Performed data, statistical and commercial analysis to understand how customer behavior, product changes, and market dynamics impact the business.• Prepared Visualization to deliver business/technology actionable Insights• Using Big Data analytics for customer experience improvement and implementation of latest features and design optimization. • Using Data Science skills to transform routine work by Preventive/Predictive Maintenance. Positively improved 57% man hours for Reporting team through automated dashboards and reports.

• End to end technical performance management of Telecommunications Network. In-depth analysis and reporting of the network services. • Analytics into customer experience. Building the strategy and concept of measuring the experience of the customer• Worked with stakeholders to understand reporting requirements and data needs.• Involved in implementing key performance indicator (KPI).• Designed ETL Packages dealing with different data sources (SQL Server, Flat Files) and loaded the data into target data sources by performing different kinds of transformations (according to reporting needs)• Responsible for the reporting process improvement and developed new KPIs as per clients’ request and business needs.• Performed ad-hoc analysis and presented it to the management and sale/marketing teams as easy to understand visualizations.• Prepared and Documented Standard Operating Procedures (SOP) of newly performed Technical Studies for the automation and enhancement of workflow.

• Implementation of data mining techniques including clustering and classification models to enhance network resource utilization.• Implementation of data exploration & data discovery techniques along with latest feature deployment.• Used MS Excel features like Power Pivot, Power Query, VBA Macros for preparing dashboards and automation of the reports. • Network Performance Score improvement.• Time series and seasonality analysis for predictive modelling and forecasting network resources.• Geospatial data visualization for optimized network planning • Building & tuning predictive models to simulate network performance

• Quality assurance Testing for Pre Commercial Launch of new sites• Making comparative analysis with different service providers • Process automation of optimization activities by developing different audit and planning tools• Monitoring, Analysis and Reporting of Siemens to Nokia equipment SWAP.• Handling VIP Customer Complaints • Special Events Planning and Monitoring