•Customer Service and support, Calendar Management and Appointment Setting, Cold Calling, Follow-up withLeads and potential Clients•Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.•Delivered a high level of service to clients to both maintain and extend relationships for future businessopportunities.•Supported senior managers and department leaders by completing projects and problem resolution under tightbudgets and… Show more •Customer Service and support, Calendar Management and Appointment Setting, Cold Calling, Follow-up withLeads and potential Clients•Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.•Delivered a high level of service to clients to both maintain and extend relationships for future businessopportunities.•Supported senior managers and department leaders by completing projects and problem resolution under tightbudgets and schedule demands.•Partnered with project team members to identify and quickly address problems.•Generated weekly and monthly status reports for helpful progress tracking.•Developed and maintained project documentation for reliable records.•Documented project progress to fulfill project requirements and establish traceability.•Updated customers and senior leaders on progress and roadblocks.•Negotiated contracts and agreements with vendors for constructive supplier relations.•Monitored and tracked project metrics and collected data to share with project members. Show less

• Drafting of test case reports.• Documentation of issues• Elaboration of bug reports and improvements• Unit testing, integration, and regression.• Bug reporting and tracking.

◦ Drafting of technical reports◦ Structural and thermal analysis of facade elements◦ Finite elements modeling of facades and their components

- Helping clients with their inquiries through social media (Instagram) - Sales in person.- Inventory management

Prepare and teach classes to undergraduate students of Thermodynamics I for the intensive course of 2018

Application of Reliability-based maintenance methodologies (such as Criticality Analysis, Root Cause Analysis, etc.) in gas compression plants located in Lake Maracaibo To assist the engineers of the Operational Reliability department, corresponding to the Gas Compression Management of PDVSA Occidente.