Harsh Acharya Email and Phone Number
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I lead the organization responsible for driving vision, strategy, and execution for Dell’s Digital Platforms and Experiences across the globe. We’re tasked with delivering new capabilities to our customers, sellers and partners while also transforming how we build, deliver, and maintain software. We’re developing new capabilities at scale and at the same time leveraging our technology and expertise so that we can create these solutions faster, more securely, and with better quality.For me, it’s more than just about technology, it’s about creating a team and culture focused on collaboration. I work hard to create a shared mission that engages our team that is spread around the globe and across cultures. And in doing so, we create products and experiences that continue to innovate and delight our customers. Our goal is to make it easy for our customers to shop and purchase Dell products – that way they can focus their energies on pursuing their own goals.My career began in product management, and I still am very active in mentoring the next generation of leaders coming out of that field by speaking at conferences and working with new startups. And it's great working with a global team, because I love the opportunity to travel and experience new cultures and places.
Dell Technologies
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Senior Vice President, DigitalDell Technologies Aug 2024 - PresentRound Rock, Texas, UsWe’re building integrated and personalized customer experiences, fintech, Martech, CRM, and lifecycle platforms for our B2B and B2C customers, sellers, and partners across the globe.Executive chair for Dell’s Truability Employees Resource Group -
Vice President, Product & Engineering, Global Ecommerce And Lifecycle PlatformsDell Technologies Feb 2023 - Sep 2024Round Rock, Texas, UsMy product and engineering teams own Shopping, Checkout, Account Management, Loyalty, Personalization, and Store Management experiences across 130+ countries and 34 languages as well as our EDI/API platforms that enable our customers to integrate with us via their ERP and ITSM applications. (www.dell.com / www.delltechnologies.com/premier)We are also responsible for creating life-time relationship with our customers via our lifecycle services that range from digital software fulfillment, subscription management, day-2 experience, and telemetry services that power the customer experience for the entire lifecycle of product, services, and solutions our customers purchase from us. We take pride in meeting our customers' needs while also pushing the boundaries of engineering excellence via hyper automation of our pipelines, SRE practices, and Micro Frontend driven architecture that foster innovation without compromising consistency. -
Vice President, Product And Engineering, Global EcommerceDell Technologies Aug 2018 - Feb 2023Round Rock, Texas, UsMy product and engineering teams own Shopping, Checkout, Account Management, Loyalty, Personalization, and Store Management experiences across 130+ countries and 34 languages as well as our EDI/API platforms that enable our customers to integrate with us via their ERP and ITSM applications. (www.dell.com / www.delltechnologies.com/premier)We take pride in meeting our customers' needs while also pushing the boundaries of engineering excellence via hyper automation of our pipelines, SRE practices, and Micro Frontend driven architecture that foster innovation without compromising consistency. -
Senior Director, Product And Engineering, Dell.ComDell Technologies Dec 2017 - Jul 2018Round Rock, Texas, UsResponsible for Product, Program and Engineering for Dell.com and Alienware.com, which includes Omni-channel Learn, Shop, Checkout, Financing/Payment, Account Management, Loyalty, Personalization, and Black Friday/Holiday Experiences across all regions. My organization also owns support, maintenance and consulting for 3rd party analytics and testing tools used by hundreds of internal users.We take pride in building capabilities that delight our customers! Data driven decision making and putting customers ahead of everything else is the philosophy we live by every day. Everything we build is contextual and relevant to individual or group of customers and built for driving value at scale. -
Senior Director, Product Management, Dell.ComDell Technologies Mar 2017 - Dec 2017Round Rock, Texas, UsLeading a team of Group Product Managers, Senior Product Managers and Business Deployment Managers to drive vision, strategy, and delivery of next generation eCommerce and Digital capabilities for Dell.com. End to End Tech Product Management ownership of multi-billion dollars revenue channel and multi-million dollars of annual budget. -
Director Of Product Management, Dell.ComDell Technologies Sep 2015 - Mar 2017Round Rock, Texas, UsLeading a team of Group Product Managers, Senior Product Managers and Business Deployment Managers to drive vision, strategy, and delivery of next generation eCommerce and Digital capabilities for Dell.com. End to End Tech Product Management ownership of multi-billion dollars revenue channel and multi-million dollars of annual budget. Promoted to Senior Director in March 2017. -
Sr. Manager, Product Management, Dell.ComDell Technologies Mar 2015 - Sep 2015Round Rock, Texas, UsLeading a team of Product Managers to drive vision, strategy, and delivery of next generation eCommerce and Digital capabilities for Dell.com. Promoted to Director towards the end of 2015. -
Principal Product Manager, Cart & Checkout And Holiday/Black Friday Experience, Dell.ComDell Technologies Jan 2014 - Mar 2015Round Rock, Texas, UsLaunched Dell's Cloud Marketplace platform and experience to let small and medium businesses make informed choices on the best cloud service based on their technical and budgetary needs. Led expansion of PayPal to major EMEA and APJ countries, driving $12M+ in incremental revenue across 7 countries. Conceptualized, planned and launched Bitcoin integration for Dell.com in the US. Executed from idea to delivery within a record two-week time-frame. Owned end to end technology, business process, marketing and PR execution across 12+ organizations.Product Managed 2014 holiday readiness program and launched the new Black Friday platform. Drove 100% site stability, a profitable holiday season, 100% sales accuracy, zero door-buster oversell and double digit lift in CSAT. -
Principal Product Manager, Shopping And Search Experience, Dell.ComDell Technologies Mar 2012 - Jan 2014Round Rock, Texas, UsGlobal responsibility for managing long term vision and strategy for Dell.com Consumer and SMB Shopping and Search experiences.Founding member of the team that launched the first responsive Dell.com site. Led business case definition, prioritization and planning process for the E2E shopping experience. Launched the mobile version of the site that drove +XXX% lift in mobile conversion and +XX lift in tablet conversion.Turned around the online Parts & Upgrades business by driving higher demand gen and providing tools and capabilities to make it extremely easy for customers to find, shop and purchase parts. Built APIs to and productized the Parts & Upgrades compatibility service, sold it to other organizations getting traffic looking for parts, and drove additional revenue for the business. Exited 2013 with X% lift in $YB Parts & Upgrades business. -
Senior Product Manager, Shopping Experience, B2B OnlineDell Technologies Sep 2010 - Mar 2012Round Rock, Texas, UsFounding member of the new Dell.com Premier+ experience. Premier+ serves more than 200,000 customers across the globe via private storefronts that are tailored to their needs. Dell’s Premier storefronts generate $14B in annual revenue across 4 regions. Defined and delivered multiple initiatives focused on improving Electronics & Accessories shopping experience by implementing personalization, cross-product monetization, and mobility strategies. -
Business Analyst And Technical Pm, Product Master Data ManagementDell Technologies May 2008 - Sep 2010Round Rock, Texas, UsLed expansion of Dell.com into the Latin America region by working with 50+ cross-functional business and IT partners to deliver business requirements around e-commerce, marketing, sales, accounting and tax domains. Defined business requirements s to integrate a $340 million software licensing firm acquisition into Dell.com.Managed Product Data stream requirements for APJ & Latin America Quote to Cash program, targeted towards replacing legacy order management system with Oracle e-business suite. Conceptualized and delivered Global Product Merchandising program - an initiative build new Content Management System to deliver rich product content to Dell.com as part of company’s next generation e-commerce strategy.Defined the long term vision for Product Master tailored towards enabling faster go-to-market and reduced SKU activation time for the Software and Peripherals business unit. -
Software Engineer, Product Master Data ManagementDell Technologies Feb 2008 - Apr 2008Round Rock, Texas, UsDeveloped an Informatica based ETL process to enable loading product merchandising information from 3rd party Content Provider into a new MDM solution on Oracle PIM Platform. -
Advisory Board MemberGlassbox Nov 2022 - PresentLondon, England, GbGlassbox reveals the insights that empower organizations to deliver better digital customer experiences. -
Board MemberElimu.Ai 👩🏽🚀 Dec 2021 - PresentWorldwide, OoOpen community with the goal of providing every child with access to quality basic education. -
Advisory Board MemberSkoop Inc Jul 2013 - Apr 2015Skoop was a virtual marketplace specifically designed for universities and colleges. Socially fun and secure, the app fostered a local reuse culture among universities and colleges. Pivoted the platform to expand it to medium to large size events.
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Graduate It Analyst InternValero Energy Corporation May 2007 - Aug 2007San Antonio, Tx, UsPrepared test cases, set up ests plans, and assisted business in executing functional testing. I was also responsible for documenting SAP transactions to ensure legal compliance and company best practices. -
Undergraduate It InternSpace Applications Centre, Isro Jan 2006 - Jun 2006Ahmedabad, Gujarat, InIt was an amazing experience to work with a team of scientists to design and develop a two – way video conferencing system using a cutting - edge communication standard called DVB - RCS.
Harsh Acharya Skills
Harsh Acharya Education Details
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Mays Business School - Texas A&M UniversityInformation And Operations Management -
Gujarat UniversityInformation Technology
Frequently Asked Questions about Harsh Acharya
What company does Harsh Acharya work for?
Harsh Acharya works for Dell Technologies
What is Harsh Acharya's role at the current company?
Harsh Acharya's current role is SVP of Digital | Engineering | Product Strategy | eCommerce | Retail | FinTech | Business & Technology Transformation | Driving Innovation at Scale to Delight Our Customers.
What is Harsh Acharya's email address?
Harsh Acharya's email address is ha****@****aol.com
What is Harsh Acharya's direct phone number?
Harsh Acharya's direct phone number is +120138*****
What schools did Harsh Acharya attend?
Harsh Acharya attended Mays Business School - Texas A&m University, Gujarat University.
What are some of Harsh Acharya's interests?
Harsh Acharya has interest in Science And Technology, Children, Education, Economic Empowerment.
What skills is Harsh Acharya known for?
Harsh Acharya has skills like Product Management, Business Analysis, Enterprise Software, E Commerce, Cross Functional Team Leadership, Management, Strategy, Requirements Analysis, Program Management, Vendor Management, Project Management, Software Product Management.
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